ReScore Reviews™ (64)

ReScore
Overall Rating 4.7031289/5Overall Rating 4.7031289/5Overall Rating 4.7031289/5Overall Rating 4.7031289/5rating 4.7031289
Original
Overall Rating 2.34375/5Overall Rating 2.34375/5rating 2.34375rating 2.34375rating 2.34375
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Howard D. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE RATING 1"
BEST SERVICE
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:37 PM
Barbara P. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work."
Excellent communication and repair. I had to wait about 10-15 for my car to be brought around, after it was done, so there was a glitch then, but otherwise it was a great experience.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 05:14 PM
Jason B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Thanks
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/22/2017 01:04 PM
Tamra N. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
The staff. Great customer service
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:44 AM
Judith J. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept is very friendly and straight forward."
great service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 08:38 AM
MICHELA P. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer service"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:53 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/22/2017

Thank you for the feedback, We appreciate all suggestions!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Experience"
Friendly, knowledgeable staff. Service is very quick. Great, new waiting area.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:12 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/20/2017

Thank you Mr Cramer!! We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000
Paulina F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond"
Overall wonderful experience however, Mr. Cody was extremely helpful with my service needs and the consideration of courtesy was beyond my expectation. Thank you!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 10:47 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/21/2017

Wow! I cant thank you enough for the great review! 

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"User friendly"
Friendly and helpful service department to do business.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:57 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/20/2017

Thank You for choosing Wilkins, We are always happy to help
anyway we can.

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilkins Hyundai Service Bulletin Repair"
I took my car in for a service bulletin covered repair (rust-proofing). They also did a battery test at no charge. I had a loaner car for the day (could've been cleaner so I was able to do what I needed to do that day and pickup my car after service dept hours. Thanks goes to Carl, Cody and the Service Team!!!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 02:38 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank you for the great review!!

CHRIS CACCITOLO
Service Manager
630-279-3000
Daniel A. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and helpful service staff"
Courteous and helpful service staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 11:56 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank you for choosing Wilkins!!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"overall experience"
excelent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 11:52 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank you!!

CHRIS CACCITOLO
Service Manager
630-279-3000
Joyce D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilkins Hyundai is the best in quality service."
Attention to customer service goes beyond the norm. Everyone works together to make your experience as comfortable as possible. Let's face it, in this busy world of ours no one wants to take time to service their car. Wilkins makes it as painless as possible! Many thanks to all of you!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 11:44 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thanks for your kind words Joyce!

CHRIS CACCITOLO
Service Manager
630-279-3000
Carol K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2016 Sonata"
Satisfied with work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:27 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank you for choosing Wilkins. We try to let everyone know what is coming up for next time!

CHRIS CACCITOLO
Service Manager
630-279-3000
THOMAS S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stark / Genesis"
Perfect
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:13 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank You Mr Stark! We truly appreciate you choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
Victoria M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Replaced headlight.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 06:25 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/19/2017

Thank you for choosing Wilkins for all your vehicles servicing

CHRIS CACCITOLO
Service Manager
630-279-3000
Ronnie T. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast scheduling, good service."
Excellent experience.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 09:44 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/18/2017

Thank You for choosing Wilkins! 

CHRIS CACCITOLO
Service Manager
630-279-3000
Mark P. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good location to home"
very good
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 11:44 AM
Chris C., Service Manager at Wilkins Hyundai responded on 09/18/2017

Thank you Mark, We truly appreciate your business!

CHRIS CACCITOLO
Service Manager
630-279-3000
Richard K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sevice eveytime!"
Wilkins has always done a great job with all my service needs, and I have been going to them for service for 30 years!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/15/2017 08:59 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/18/2017

We truly appreciate 30 years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000
Robert C. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Wilkins is my go to place for over a year now. Service is always completed in the time frame they give me. They are honest and will tell me if they are busy so I don't have to sit around for hours, appreciate that.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:48 PM
Chris C., Service Manager at Wilkins Hyundai responded on 09/18/2017

Thank you Robert, We try to make servicing with us as
easy as possible! 

CHRIS CACCITOLO
Service Manager
630-279-3000
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