Wilson County Hyundai


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

592 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.7499983/5Overall Rating 4.7499983/5Overall Rating 4.7499983/5Overall Rating 4.7499983/5rating 4.7499983
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
97% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Joel W. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very knowledgeable staff"
10
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/30/2017 10:36 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/30/2017

Hi Joel
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

 

Randy Jackson
Parts and Service Director
615-444-5564

James R. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service "
Scheduled a preventive maintenance visit. They took vehicle in to shop and completed service quickly.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/30/2017 08:27 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/30/2017

Hi James
It’s always great to hear how well our staff is doing here at Wilson County  Hyundai.  Thanks for taking the time to respond to the survey, and sharing your experience.  Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 03/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Thank you for taking care of my car maintenance needs with quick and professional service!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/30/2017 08:01 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/30/2017

Dear Valued Customer
It’s always great to hear how well our staff is doing here at Wilson County  Hyundai.  Thanks for taking the time to respond to the survey, and sharing your experience.  Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer. We look forward to your next visit and earning that 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
Janis H. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great feedback on services done.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/30/2017 07:09 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/30/2017

Hi Janis
Thank you so much for taking time to complete this survey. We are honored for the opportunity to be your service department. We take pride in gaining the trust and loyalty of our customers here at Wilson County Hyundai, and are always thrilled to hear about excellent customer experiences. Thank you for being our customer, and we are looking forward to seeing you on your next visit.
 
 

Randy Jackson
Parts and Service Director
615-444-5564

HERMAN B. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wilson county Hyundai is the Best!😊"
Excellent service. Fair price and everyone you come into contact is friendly and courteous,With a Great attitude!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/29/2017 03:06 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/29/2017

Hi Herman
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. I hope you are enjoying your Santa Fe they are great cars and fun to drive. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work always"
Always take our cars to Wilson Hyundai for service.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/29/2017 10:44 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/29/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what we want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Danielle L. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car is always done in a timely fashion. The service department is honest and friendly."
I would recommend Wilson County Hyundai to my friends!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/28/2017 02:52 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/29/2017

Hi Danielle
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Anthony Y. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is excellant and friendly. Quick service and always thorough."
Excellent ! Always enjoy coming to your business.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/27/2017 05:54 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/27/2017

Hi Anthony
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your 5 star review. I hope you are enjoying your Sonata they are great cars and fun to drive. We appreciate the opportunity to be your service department and look forward to your next visit.

 

Randy Jackson
Parts and Service Director
615-444-5564

Kelly D. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Helpful"
Fast and friendly service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/23/2017 08:29 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/23/2017

Hi Kelly
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers’ expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Peyton H. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, excellent service!"
It's so nice to pull in for an oil change (without an appointment) and get such quick service! The staff is very friendly and it's just stress free!!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/23/2017 06:01 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/23/2017

Hi Peyton
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers’ expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Carlos C. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Customer Service ever received!"
Seconf time my Hyundai Elantra received the Best Service and treatment from Hyundai at Lebanon employees, first time I stepped in, the Customer Service from Dave and Andrew was First Class treatment. I love my Hyundai Elantra
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 07:01 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/23/2017

Hi Carlos
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers’ expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Verified Customer on 03/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Refreshments, Tv, phone access..."
Good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 02:12 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/23/2017

Dear Valued Customer
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what we want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit and earn the 5th star.

Randy Jackson
Parts and Service Director
615-444-5564
Fred D. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Randy and his staff has together
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 10:16 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/23/2017

Mr Drew
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers’ expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Martha S. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/15/2017
Service Type: Maintenance
Review Created: 03/20/2017 06:19 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/21/2017

Hi Martha
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

Randy Jackson
Parts and Service Director
615-444-5564
Tammy C. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Get it done!"
Always friendly and gets it done.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/16/2017
Service Type: Maintenance
Review Created: 03/20/2017 05:23 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/21/2017

Hi Tammy
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

Randy Jackson
Parts and Service Director
615-444-5564
Walter J. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Great as always!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/16/2017
Service Type: Maintenance
Review Created: 03/20/2017 12:25 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/20/2017

Hello Walter
Thank you so much for taking time out of your busy day to complete this important survey. We value you and your business and are very grateful for your kind comments expressing what I want our Dealership to represent. We are honor to be your service department. Our goal is always to provide excellent service and get you back on the road as quickly as possible, we look forward to seeing you next visit. 

Randy Jackson
Parts and Service Director
615-444-5564

MYLA S. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect service!"
Wilson County Hyundai sets your mind to rest. The work is done in a timely fashion, and the people are friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/20/2017 11:51 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/20/2017

Hi Myla
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what I want our Dealership to represent. I hope you are enjoying your Sonata they are great cars and fun to drive. We appreciate the opportunity to be your service department and look forward to your next visit.

Randy Jackson
Parts and Service Director
615-444-5564
Sharon M. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gayle "
They will take care your car and you!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/18/2017 04:48 PM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/20/2017

Thank you so much for taking time to complete this survey. We are honored for the opportunity to be your service department. We take pride in gaining the trust and loyalty of our customers here at Wilson County Hyundai, and are always thrilled to hear about excellent customer experiences. Thank you for being our customer, and we are looking forward to seeing you on your next visit.
 

Randy Jackson
Parts and Service Director
615-444-5564
Randy R. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly keeps you updated on repair efficient"
yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 03/10/2017
Service Type: Repair
Review Created: 03/18/2017 08:32 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/20/2017

Hi Randy
Thank you so much for taking time out of your busy day to complete this survey. Wilson County Hyundai strives daily to exceed our customers expectations and to make all our Hyundai family members feel welcome. We value you and your business and are very grateful for your kind comments and expressing what we want our Dealership to represent. We appreciate the opportunity to be your service department and look forward to your next visit.

 Randy Jackson
Parts and Service Director
615-444-5564

James N. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly atmoshere and experience"
I will be back
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/15/2017
Service Type: Maintenance
Review Created: 03/17/2017 11:25 AM
Randy J., Parts and Service Director at Wilson County Hyundai responded on 03/17/2017

Hi James
Thank you so much for taking time to complete this survey. We are honored for the opportunity to be your service department. We take pride in gaining the trust and loyalty of our customers here at Wilson County Hyundai, and are always thrilled to hear about excellent customer experiences. Thank you for being our customer, and we are looking forward to seeing you on your next visit.
 
 

Randy Jackson
Parts and Service Director
615-444-5564

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