ReScore Reviews™ (9)

ReScore
Overall Rating 2.88889/5Overall Rating 2.88889/5rating 2.88889rating 2.88889rating 2.88889
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
86% Would Recommend
100% Business Response
Latest Review 3 days ago
Wanda J. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the atmosphere"
none
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 02:05 PM
Daniel H., service director at Win Hyundai Carson responded on 04/28/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Michael H. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service!"
Service Tech, Miguel, went over and beyond to make sure that not only car was serviced, but that I was taken care of as well. Thank you Miguel!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/22/2017
Service Type: Repair
Review Created: 04/26/2017 11:30 AM
Daniel H., service director at Win Hyundai Carson responded on 04/28/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Patrick L. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service the best "
Great customer service the best
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 10:10 AM
Daniel H., service director at Win Hyundai Carson responded on 04/28/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Brittany E. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Audrey and Marisol"
Audrey is awesome. Amazing customer service that I had to tell my friends and family about my experience with her. Marisol was also very helpful and kind.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 09:57 AM
Daniel H., service director at Win Hyundai Carson responded on 04/28/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Verified Customer on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"......"
......
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/25/2017 01:21 PM
Daniel H., service director at Win Hyundai Carson responded on 04/26/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Rasheta W. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptionally Friendly customer service"
Hats off to Barry, who is a true professional, and knows what service is all about. Thank you Barry.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 10:19 PM
Daniel H., service director at Win Hyundai Carson responded on 04/26/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Normanda T. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 10:40 AM
Daniel H., service director at Win Hyundai Carson responded on 04/26/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Ruth S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient service close to home."
The staff and technicians are friendly, efficient and strive to please.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/24/2017 09:33 AM
Daniel H., service director at Win Hyundai Carson responded on 04/26/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Kathryn N. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Thanks Barry Albino!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/21/2017 06:53 PM
Daniel H., service director at Win Hyundai Carson responded on 04/26/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Demetrice B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional , courteous, service"
I have always taken my car to Win Hyundai for service, I feel like family
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/21/2017 09:33 AM
Daniel H., service director at Win Hyundai Carson responded on 04/21/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Very friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 08:23 PM
Daniel H., service director at Win Hyundai Carson responded on 04/21/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

SARA B. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Usually work is done in a timely manner as expected. My only complaint is waiting almost 3 hours for an oil change. Aside from that staff and service are great!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/19/2017 11:24 AM
Daniel H., service director at Win Hyundai Carson responded on 04/19/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
Took my car, it was serviced and serviced well. Staff was very helpful.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 01:33 PM
Daniel H., service director at Win Hyundai Carson responded on 04/19/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Deandre W. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai service department"
Timely service, honest reps and genuine. What more can you ask for? I have had a few pleasant experiences at dealership service departments, many mediocre experiences and unfortunately my fair share of horrible experiences over the past two decades. None of these have been at Win. I can now say that I have had MULTIPLE great experiences here. Barry was great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/17/2017 11:45 AM
Daniel H., service director at Win Hyundai Carson responded on 04/17/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Verified Customer on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you for the great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/16/2017 04:32 PM
Daniel H., service director at Win Hyundai Carson responded on 04/17/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Marc S. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time service"
Miguel was so nice and got our car done before the estimated time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/15/2017 06:39 AM
Daniel H., service director at Win Hyundai Carson responded on 04/17/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Verified Customer on 04/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"review"
the employees there are so very friendly, good services.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 09:46 AM
Daniel H., service director at Win Hyundai Carson responded on 04/17/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Taneha B. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Barry made me feel like family always tells me the truth in regards to my car."
Barry Albino was the person I worked with in regards to my car..he took great care of my car and made sure my car was not there all day. His customer service skills were spot on...excellent customer service. Taneha B.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/13/2017 02:54 PM
Daniel H., service director at Win Hyundai Carson responded on 04/13/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

MARC S. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Miguel got us out quicker than he anticipated.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/12/2017 11:29 AM
Daniel H., service director at Win Hyundai Carson responded on 04/13/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

Andres L. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Much Improved"
I've been here a few times in the past this was by far my best experience, they did a good job Miguel my service representative was awesome. Thank you.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/11/2017 11:51 AM
Daniel H., service director at Win Hyundai Carson responded on 04/11/2017

Thank you for coming to us for service.  Hopefully all your needs were met to your satisfaction.  Our goal is to offer you the best possible service. Your business is very important to us & we appreciate your feedback.

Thank you again for choosing us for your service needs.

Sincerely,

Daniel Hernandez
Service Manager
310-830-6400

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