ReScore Reviews™ (16)

ReScore
Overall Rating 4.1875/5Overall Rating 4.1875/5Overall Rating 4.1875/5Overall Rating 4.1875/5rating 4.1875
Original
Overall Rating 2.3125/5Overall Rating 2.3125/5rating 2.3125rating 2.3125rating 2.3125
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Paul S. on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
fine
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 10:51 AM
Matt T. at Withnell Hyundai responded on 06/22/2017

Thank you for the feedback Paul.
Matt

Darryl W. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great communications, knowledgeable staff, timely done..."
great communications, knowledgeable staff, timely done...
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:19 AM
Matt T. at Withnell Hyundai responded on 06/21/2017

We're grateful for your business Darryl
Thank you
Matt

Steven M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
Great people, was able to fix the car in a very timely manner, and in a very professional manner.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/20/2017 09:26 PM
Matt T. at Withnell Hyundai responded on 06/21/2017

Happy to be of service
Thank you
Matt

Lambert W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Withnell Hyundai service"
Everything is very straightforward and efficiently done.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:13 PM
Matt T. at Withnell Hyundai responded on 06/20/2017

Thank you for the kind survey
Matt

Coralee F. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Went the extra mile"
Had lots of rock dings from the winter driving on a busy highway; they were fixed while the painting on the car re[pair was done. I was not charged extra for that service.
Says a lot about a company that twill go the extra mile to please a customer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:53 AM
Matt T. at Withnell Hyundai responded on 06/20/2017

Thank you for the business Coralee
Matt

Jose L. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service/oil change "
Great!
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:48 AM
Matt T. at Withnell Hyundai responded on 06/20/2017

Glad you visited us Jose.
Thank you
Matt

Kim A. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. "
Good prompt service. Friendly staff
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 08:23 AM
Matt T. at Withnell Hyundai responded on 06/20/2017

Thanks for your time and business.

Matt

Joe T. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and friendly "
I would recommend it to all my friends
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 08:35 PM
Matt T. at Withnell Hyundai responded on 06/20/2017

Thanks for everything.
Matt

DAVID C. on 06/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Service department is good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 06:39 PM
Matt T. at Withnell Hyundai responded on 06/20/2017

Thank you for your business
Matt

Jerry B. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Excellence can be counted on."
Problems were located and recommendations made with price before work was done.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:38 PM
Matt T. at Withnell Hyundai responded on 06/19/2017

Thanks for servicing with us.
Matt

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable"
Fast, knowledgeable & courteous service received by Duncan in the service department!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/16/2017 05:10 PM
Matt T. at Withnell Hyundai responded on 06/19/2017

Thanks for your time and business
Matt

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent maintenance was done quickly!"
In and out in less than an hour!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/16/2017 03:56 PM
Matt T. at Withnell Hyundai responded on 06/16/2017

Thank you for your time and business
Matt

Donna H. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Withnell Hyundai"
We are on our 4th Hyundai from Withnell and the friendliness and tenacity of the service staff is one of the reasons.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 10:34 AM
Matt T. at Withnell Hyundai responded on 06/16/2017

We are glad to have your business Donna.
Thank you very much.
Matt

Sydney C. on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Empathy"
Service Mgr needs to be reminded of how far a little empathy will go! But, overall they did a good job. Nice & professional customer serv girls.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/16/2017 12:57 AM
Matt T. at Withnell Hyundai responded on 06/16/2017

Thank you for the feedback Sydney
Matt

Vickie H. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is exceptional."
I always receive great service for my 2015 Hyundai at Withnell Hyundai. The staff and technicians are thorough and friendly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:23 PM
Matt T. at Withnell Hyundai responded on 06/16/2017

We appreciate your business Vickie
Thank you
Matt

Larry R. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Withnell Hyundai has a very satisfied customer ... from purchase to current time."
Withnell Hyundai keeps my 2013 Sonata running like a new car. They are prompt and they always keep me confident in their service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 09:54 AM
Matt T. at Withnell Hyundai responded on 06/15/2017

Thank you for your time and business.
Matt

KATHRYN B. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Friendly & very courteous staff"
I greatly appreciated being able to browse through the lot, looking at all the new vehicles without being pestered by salespersons. One person asked if I wanted assistance and I told them I only wanted to look around. They said, "Tell us if you need any questions answered or would like to sit in one of the cars." I've never been able to have such a comfortable feeling like this while awaiting my vehicle getting serviced. I really enjoyed my wait while my car received an oil change.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 09:41 AM
Matt T. at Withnell Hyundai responded on 06/15/2017

Glad you came to see us Kathryn.
Thank you

Matt

Katherine W. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Always a pleasant and satisfying experience when I go here.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/15/2017 07:52 AM
Matt T. at Withnell Hyundai responded on 06/15/2017

Thank you for your business Katherine
Matt

Verified Customer on 06/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and part replacement "
Waiting for a call back on a part that is under warranty that needs to be replaced. We were told that it would be in the following day. We have yet to heard back.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 05:14 PM
Matt T. at Withnell Hyundai responded on 06/15/2017

I will check on the part for you.
Thanks
Matt

Verified Customer on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"chaged oil/top off fluids"
the overall service that we received was very good
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/14/2017 10:53 AM
Matt T. at Withnell Hyundai responded on 06/14/2017

Thank you for the survey.
Matt

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