ReScore Reviews™ (17)

ReScore
Overall Rating 4.1764682/5Overall Rating 4.1764682/5Overall Rating 4.1764682/5Overall Rating 4.1764682/5rating 4.1764682
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review 1 day ago
PATRICIA K. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive Staff"
The folks at Withnell are consistently attentive and friendly. I especially like that Withnell is using Uber for customer rides from and to service appointments.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/22/2017 04:59 PM
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
I received great service.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/21/2017 10:13 AM
Matt T. at Withnell Hyundai responded on 07/21/2017

Thank you very much.
Matt

Matt T. at Withnell Hyundai responded on 07/21/2017

Glad we could be here for you.
Matt

JAMES S. on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Salem Oregon"
As always, met the expectation.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/20/2017 05:38 PM
Matt T. at Withnell Hyundai responded on 07/21/2017

Thank you for your time and business.
Matt

Dennis C. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nearby"
No problems
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 05:07 PM
Matt T. at Withnell Hyundai responded on 07/21/2017

Thank you Dennis
Matt

Barry K. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer respect"
5 stars Except for my spelling mistakes.
Vehicle: 2004 Hyundai Xg350
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 11:14 AM
Matt T. at Withnell Hyundai responded on 07/20/2017

Glad we can help Barry.
Matt

KAREN H. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I know when my car is not working right"
Service department needs to to owners complaints more seriously
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 12:46 PM
Matt T. at Withnell Hyundai responded on 07/20/2017

thanks Karen. I will speak to Duncan to find out what we aren't understanding about your vehicle.
Thanks
Matt

JOSHUA G. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I have a busy schedule and you worked around my schedule to get my car done.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 01:12 PM
Matt T. at Withnell Hyundai responded on 07/18/2017

Thank you for your time and business.
Matt

Monique R. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and does good work"
knows their business
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 06:37 AM
Matt T. at Withnell Hyundai responded on 07/18/2017

Thank you very much.
Matt

Verified Customer on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good but not completed"
Other than something going out wasn't noted, I'll continue service there. Good staff, prices, and experience otherwise.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/17/2017 04:44 PM
Matt T. at Withnell Hyundai responded on 07/18/2017

We check all lights as part of your service. We don't miss burned out bulbs very often. I'm sorry for that.
Thank you for your time and business
Matt

Judy B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Excellent service. "
I took my car into this dealership for regular maintenance. I was provided excellent customer service, was only charged what was necessary, and I will be going to this dealership to take care of my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 11:34 AM
Matt T. at Withnell Hyundai responded on 07/17/2017

Welcome to the family Judy.
Thank you
Matt

Verified Customer on 07/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine service"
Everything went fine. There were no delays and I was out the door in a timely fashion.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/16/2017 05:06 PM
Matt T. at Withnell Hyundai responded on 07/17/2017

Thank you for the feedback.
Matt

Karen H. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and professional"
They were very helpful and nice. It is easy to get to and offered to drive me wherever I needed to go.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/15/2017 10:02 AM
Matt T. at Withnell Hyundai responded on 07/17/2017

Thank you for your time and business.
Matt

Kristi S. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Very happy with service provided.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/14/2017 06:08 PM
Matt T. at Withnell Hyundai responded on 07/17/2017

thank you
Matt

Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super quick service"
The service was so fast I barely got to read anything in my magazine. Could hardly believe it when the woman said my car was done.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 12:54 PM
Matt T. at Withnell Hyundai responded on 07/17/2017

Happy to be of service.
Thank you
Matt

Karen C. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Duncan is really amazing, the service was perfect
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:41 AM
Matt T. at Withnell Hyundai responded on 07/14/2017

Thanks for your time and business.
Matt

Verified Customer on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff; great customer service. Not a long wait. Problem was resolved"
No hassels!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/13/2017 06:59 PM
Matt T. at Withnell Hyundai responded on 07/14/2017

Happy to see your problems have been fixed.
thank you
Matt

Tracie M. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to schedule online, and loved receiving reminder notice of date and time."
Yes
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 11:01 AM
Matt T. at Withnell Hyundai responded on 07/13/2017

Happy to be of service Tracie
Matt

Verified Customer on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Great job!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/13/2017 08:47 AM
Matt T. at Withnell Hyundai responded on 07/13/2017

Thank you very much
Matt

Lawanna B. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Awesome employees and customer service is great. I didn't have to wait long for service. They started working on my car early.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/12/2017 07:10 AM
Matt T. at Withnell Hyundai responded on 07/12/2017

Thank you for your business
Matt

Robert P. on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scheduled Maintenace"
Regular maintenance. Never anything spectacular about that is there? Comfortable waiting room, but the service manager was sure a grouch! Someone needs to give him a few lessons on rapport with customers, especially when the customer is just there for a scheduled maintenance and not challenging anything. There are enouch grouchy people in the world as it is.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 07:38 PM
Matt T. at Withnell Hyundai responded on 07/12/2017

Thank you for the feedback Robert.
Matt

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