ReScore Reviews™ (42)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.2381/5Overall Rating 2.2381/5rating 2.2381rating 2.2381rating 2.2381
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Debra B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joann my service advisor"
Took care of service quickly and efficiently
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 03:08 PM
Kevin G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Minor recall work and oil change"
Made an appointment and they got started right away. Waiting area is comfortable and has drew st coffee and vending machines. After service they wash and vacuum the front seats. One of the recalls required an oil analyses so the oil change became free.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 01:24 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/17/2017

Thanks for taking the time to respond!   We do not take your patronage for granted, have a great day and we will see you next time!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Donna D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service rep"
Joanne makes all the difference.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:14 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/17/2017

Thanks for your reply!  Have a great weekend and we will see you next time!   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
SUSAN J. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service & welcoming friendly staff "
I'm always assured of good service and prompt attention to any of my concerns at this Hyundai dealership. I've enjoyed this relationship so much that I'm fairly sure I'll be buying my next car there and have recommended this car and dealership to my friends and family.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 09:43 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/17/2017

Thanks for your reply!   We are grateful that you have chosen us for your vehicle service, we know you have options so we make it the best we can.   We know we're not perfect but we will always give our best.  Thanks again and we will see you next time! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Marie C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best!"
My service experience is always a good one at Wolfchsse Hyundai. Quick, reliable service and they are always happy to assist with any transportation needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:17 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/16/2017

Thanks for your reply!   We hope you have a great day and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Ella B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
I was there because of a recall notice and an oil change. Everything was done in a timely manner and they answered all my questions.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 11:52 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your input!   We are glad that you had a great service visit and we look forward to taking care of you down the road!  Have a great week! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Karen D. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Great Service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 07:28 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your reply!   We hope you have a great day, and thanks for making us your choice for your vehicle service needs!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Elizabeth C. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gray service"
Very friendly and timely service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/12/2017 04:20 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your response!   We a glad that you had a good visit and we hope to see you down the road!   Have a great week. 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great 👍 "
Would definitely recommend to a friend
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/12/2017 09:45 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your review!   We strive to offer the very best service in town for Hyundais, we are glad you would recommend us but we are very interested in earning your 5th star!   Let us know how we can next time!  Have a great day.   

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always positive."
Great service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 05:24 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for taking the time to respond!   We will see you next time!   Have a great week!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
LAURA S. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"teview"
The prices are reasonable, they usually go the proverbial extra mile to serve customers, and the have a good selection of coffees, and tea, from Starbucks , you can make as you wish.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:23 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your response!   We hope to see you down the road, and have a great week!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
John E. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff makes the dealership"
Great staff! Need I say more.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:15 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/14/2017

Thanks for your review!   We look forward to seeing you down the road.   Have a great day1  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer ReScore Review on 08/11/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great would give a ten if I could"
Great dealership, friendly and efficient staff clean waiting area with excellent amenities
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 08:54 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good Dealership"
Normally have no problems with work done, maybe just had a lazy technician that day!!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 08:54 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/11/2017

Thanks for taking the time to respond. Whether good or bad, our reviews make our department better. We researched the circumstances and it appears the technician was using a measuring device for PSI that is not accurate. This is rare, but does happen on occasion. We were prompted to check all of the shop devices to insure accuracy. We are very sorry for this inconvenience. We will definitely be more aware next time.

Johannes V. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Timely Service"
As always completely satisfied.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 12:54 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/09/2017

Thanks for your review!   We are glad that you had a great experience and we look forward to taking care of you down the road!   Have a great day! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Thomas S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Professional"
The people are great and the whole experience is very pleasant.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/09/2017 06:11 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/09/2017

Thanks for your response!   We look forward to taking care of you in the future.  Have a great day!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Michael T. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer service"
great
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:54 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/09/2017

Thanks for your response!   Have a great Summer and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Trenice W. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great service"
i enjoy being a customer of Hyundai.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 05:50 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/09/2017

Thanks for taking the time to respond!   We are glad you had a good experience but we are hoping to provide GREAT ones!   Let us know how we can earn your 5th star!   Thanks again. 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Friendly staff
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 05:14 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/08/2017

Thanks for your reply!   We do not take your patronage for granted and we hope to offer 5 star service to you each and every time you are here!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Melissa R. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I have always received great service here. Joanne is always a pleasure to work with.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/07/2017 04:49 PM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/08/2017

Thanks for your review!   We hope you have a great Summer and we look forward to seeing you down the road!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
David H. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/07/2017 07:50 AM
Chandler M., Parts and Service Director at Wolfchase Hyundai responded on 08/07/2017

Thanks for your review, we do not take your patronage for granted!   Have a great day! 

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
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