business image

Wolfchase Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,160 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
280
Total ReScores
4.9
ReScore Average
79
Net Promoter Score ®

Business Details

About

Wolfchase Hyundai is located in Memphis, TN. Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Wolfchase Hyundai is located in Memphis, TN. Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Genesis Dealer, Auto Maintenance
Contact
(901) 435-9400

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
7727 Hyw 64 Memphis, TN 38133
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,160 Reviews)

EJ
gravatar
Erica J.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Wouldnt Go Anywhere Else
I made the mistake of trying a Hyundai facility close to home (Olive branch). Well lets just say the customer service and service my car received was extremely poor and when it was brought to there attention, they told me it was a Saturday and they were busy. I expect to wait on quality care of my vehicle especially on a Saturday that is fine with me if its done right and accurately. Hyundai Wolfchase never fails me they do a basic wash and vacuum and let me know my recommendations before I leave they handle all recalls as well. The staff is Superb on top of that && they have STARBUCKS (LOL). Hyundai Olive Branch asked me to give them another shot even with a free oil change, NO SIR, not even for free. I'll take the drive and pay for quality care.
Recommended
Chandler M., Parts and Service Director from Wolfchase Hyundai responded on 12/07/2017 08:56 AM

Thanks for your awesome response!  We look forward to seeing you down the road, and have a great holiday!  

Chandler Matthews
Parts and Service Director
Wolfchase Hyundai
901-435-9400
cmatthews@wolfchasehyundai.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.