Woodhouse Hyundai Of Omaha


Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

356 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.8333342/5Overall Rating 3.8333342/5Overall Rating 3.8333342/5rating 3.8333342rating 3.8333342
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
91% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Walter S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speed"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 01:38 PM
RALPH H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done in a timely manner"
So far each time I have brought my cars in the service did great job.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/17/2017 03:35 AM
Sharon B. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"7500 Mile Service"
I was satisfied with my overall experience of my 7500 mile service at Woodhouse. The service advisor was prompt and my car was ready on time as promised. The shuttle driver was pleasant and got me to and from work quickly. The only complaint I have is that I was under the assumption that the gasoline additive was included in the price I received online. I was unaware this was an additional charge when it was explained to me at drop-off. It would have been nice to have all costs explained up front rather then at the counter when I paid the bill. Other than that, it was a great experience.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:33 PM
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Polite"
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 09:04 AM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"shuttle service was appreciated"
Using the shuttle service this time around was convenient and prompt. I will definitely be bringing my car back for service next time.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/15/2017 06:47 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/15/2017

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thoroughness."
The thoroughness provided made me feel that everything was checked and that the mechanic was very knowledgeable.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:30 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/15/2017

Thank you for the 4 star survey. We truly appreciate you business.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Vicky L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The resect they show you"
Vicky
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 03:02 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/15/2017

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good review"
I had good service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 04:14 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was good"
service was good
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/12/2017 02:19 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

We appreciate the great survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Kim W. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job "
Always get good service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 11:59 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

Thank you for choosing Woodhouse Hyundai and for the great survey score.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Excellent
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 05:03 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

Thank you for the great survey score and the positive comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Mary D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Woodhouse Hyundai is a great place to get my oil changes, they go over my car and inform me if there is something else that should be looked at in the future or replaced or fixed.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/11/2017 04:17 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

We truly appreciate that you choose Woodhouse Hyundai. Thank you for the 5 star survey and the very kind comments.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who balance working for the company and working for the customer"
Excellent Service and product!
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:09 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/14/2017

Thank you for choosing us for your automotive service needs. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Sherman B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty replacement"
Great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 02:27 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/10/2017

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Andrew H. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely oil change"
The personnel were very friendly and worked in an efficient manner.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:27 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/09/2017

We appreciate your business and thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Waiting Room Channel Selection "
Suggest keeping T.V. channel in the service waiting room on something appropriate for all customers.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 10:20 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/09/2017

Thank you for the 4 star survey. The channel selection is an ongoing challenge due to the different tastes and preferences of the customers in the lounge. I do apologize for what was on when you were there. Our employees should have been more proactive.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Judith H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always do their best to help out."
Great service.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/08/2017 09:23 AM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/08/2017

Thank you for the great survey

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy quick and efficient"
In and out!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 04:57 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/08/2017

Thank you for choosing Woodhouse Hyundai and for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Joyce M. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine maintenance"
Service is quick and efficient
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 04:12 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/08/2017

Thank you for the great survey score. Your business is truly appreciated.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Verified Customer on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Best Service"
Would recommend customers this place for hyundai car service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 02:32 PM
John P., Service Manager at Woodhouse Hyundai Of Omaha responded on 08/07/2017

Thank you for the 4 star survey. I am sorry that we could not wash your vehicle, we are currently leasing this facility until our new building is completed in September of 2018. Due to our rapid growth there is not enough space to wash vehicles which is the reason we are currently giving wash tokens.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
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