ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 6 days ago
SUE K. on 09/14/2017
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"New Tires"
I never thought about buying tires at World Class Motors. I normally think about the tire chains, but at my last oil change Jeremy mentioned I was going to need new tires and said he could give me a quote. Since I had a little time before I needed them I did some research on the 4 different sets he gave me. WCM was a little cheaper on the tires and it's always a plus to support Local Shops. It had been a couple months before I was ready to purchase, so I went in and talked to Jeremy about the quote. I was all prepared for the price to have gone up, but it actually went down a few bucks and on top there was a $70 manufacture rebate. Big + for me. On the day I dropped my truck off to get he work done Jeremy asked me for my email address and he would submit the rebate for me. I dropped truck off at 9:00 and by 9:24 I had received a confirmation email from Manufacture about the rebate. Thank you for the Great price, wonderful tires and taking care of the rebate.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/13/2017
Review Created: 09/14/2017 01:52 PM
Patrick P., Service Manager at World Class Motors responded on 09/14/2017

Todd,  Thank you for the kind words.  We always try and help when we can.  The added bonus of a tire rebate is always a plus.  We also recovered the missing golf ball from the spare tire for you while we were checking it out as well. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
TONY R. on 09/14/2017
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"I am very happy with the service & the repairs."
They have good people that take care of you.
Vehicle: Oldsmobile Intrigue
Service Date: 09/13/2017
Review Created: 09/14/2017 06:29 AM
Patrick P., Service Manager at World Class Motors responded on 09/14/2017

Tony,
  I am glad we are able to assist with keeping that beautiful Oldsmobile running.  Not many people have a 19 year old car with 30K miles on it, and not a spec of rust. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Alexandria Y. on 09/07/2017
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Alexandria said the staff was fast. They fixed her window and some other issues she needed fixed. She appreciates them doing that.
Vehicle: Saturn Ion
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Tiona B. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tiona said they did a good job.
Vehicle: Jeep Commander
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Carol M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said this business was quick to work on her vehicle and they are friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Ericka C. on 08/25/2017
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Ericka said this business did a good job.
Vehicle: Mercury Milan
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Tyler P. on 08/25/2017
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Tyler said the service was quick and the business did a good job.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Javan C. on 08/23/2017
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Javan said she had a couple of problems with her vehicle, and this business fixed it. The people there are nice, and they are good to work with.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 08/19/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
TYKE M. on 08/19/2017
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"Great staff"
Staff is always so friendly and welcoming since Ive purchased my car, even when I take it in for maintenance checks, I'm greeted with a smile and all my concerns are taken care of
Vehicle: Hyundai Sonata
Service Date: 08/18/2017
Review Created: 08/19/2017 06:14 AM
RILEY S. on 08/15/2017
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"Great First experience! "
I purchased my car through them but this was my first service visit! They were very accommodating even though they were booked they could fit me in between appointments so that I wouldn't miss any work!
Vehicle: Kia Soul
Service Date: 08/14/2017
Review Created: 08/15/2017 01:41 PM
Patrick P., Service Manager at World Class Motors responded on 09/14/2017

Riley,
  We try to accomodate peoples schedules.  If we are unable to accomodate your schedule we also offer later model loaner vehicles at NO CHARGE.  That way you can get back and forth to work while we repair your vehicle.

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Robert T. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert they did what he asked them to do.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 06/27/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Tony R. on 07/28/2017
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Tony said he was very satisfied with their work. They did a good job.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul C. on 07/25/2017
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"Great job!"
They did a great job of finding an elusive problem and getting it fixed. Thanks!
Vehicle: Mitsubishi Endeavor
Service Date: 07/21/2017
Review Created: 07/25/2017 11:32 AM
Patrick P., Service Manager at World Class Motors responded on 07/25/2017

Paul, I am glad we were able to find the problem with the vehicle and solve the noise for you.  Thank you for giving us the oportunity.

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Joe C. on 07/20/2017
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Joe said they were pretty nice people. They fixed what he asked them to fix and they even did a little extra.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Patrick P., Service Manager at World Class Motors responded on 07/26/2017

Joe, I am glad we were able to rebuild the differential in your Silverado for you.  Thank you for the oportunity to earn your business. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Timothy C. on 07/20/2017
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Timothy said the service was quick and it was easy to get in for service. The work was done well.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Patrick P., Service Manager at World Class Motors responded on 07/26/2017

Tim, Thanks for bringing in the Tahoe, and Jeep for oil changes.  We appreciate the business. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
JOHN C. on 07/07/2017
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"World Class Service"
Jeremy and his staff are top notch at what they do, I have had great service from the purchase of the vehicle up to and including first du service.
Vehicle: Chevrolet Impala
Service Date: 07/06/2017
Review Created: 07/07/2017 07:23 AM
Patrick P., Service Manager at World Class Motors responded on 07/25/2017

John,  Thank you for the oportunity to work on your new to you Chevrolet Impala.  I hope you are enjoying the new vehicle, and the added features it has.

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
CAROL D. on 06/27/2017
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"AWESOME AS ALWAYS!"
Everyone from the front desk to the repair shop is welcoming. Service is quick and thorough and I'm confident that my car is well taken care of. Wouldn't go anywhere else!
Vehicle: Hyundai Sonata
Service Date: 06/26/2017
Review Created: 06/27/2017 09:21 AM
Patrick P., Service Manager at World Class Motors responded on 07/25/2017

Carol,  Thank you for the kind words.  We appreciate it.

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Juana O. on 06/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Juana said everything was fine with the service. She said this business could have helped her a bit more. Her check engine light is still on they told her it was an oxygen sensor. They also told her they would write it down in case anything happened.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Patrick P., Service Manager at World Class Motors responded on 07/25/2017

Juana,  We told you why the light was on, and offered a payment plan to repair the vehicle.  You declined to have the vehicle repairs performed at this time.  We wrote down the error codes in the system for future reference so we have it when you are ready to repair the vehicle.  If you need further assistance, please let us know. 

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Al P. on 06/21/2017
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Al said the manager at this business is one of the nicest people in the world. He is polite and asks questions. He has nothing but nice things to say about him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/22/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Patrick P., Service Manager at World Class Motors responded on 07/25/2017

Al, I am glad we were able to repair the exhaust on your Toyota Corolla with minimal expense.  Thank you for bringing in your vehicle to us.

Jeremy Charlton
Service Manager
815-986-3366
wcautoservice@gmail.com
Missy G. on 06/20/2017
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Missy said this business has great problem solving skills, they are clear communicators and are a quick. They are friendly.
Vehicle: Honda Element
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
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