World Hyundai Matteson


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1078 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Francisco L. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice"
nice
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/25/2017 01:10 PM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/25/2017

HELLO, FRANCISCO

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE ARE GRATEFUL FOR RATING US WITH ALL 5 STARS! HAVE A GREAT DAY!

Tiffany Rebb
Service Bdc
708-983-6533
Verified Customer on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There's good energy "
Very attentive staff and happy ! It's makes it a nice place to visit.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/25/2017 06:41 AM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/25/2017

HELLO,

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

THANKS FOR YOUR RECOMMENDATION, AND FOR GIVING US A HIGH RATING! HAVE A GREAT DAY!

Tiffany Rebb
Service Bdc
708-983-6533
Patricia P. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joel P"
Timely and professional
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 04/06/2017
Service Type: Repair
Review Created: 04/25/2017 03:55 AM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/25/2017

HI PATRICIA,

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE WOULD LIKE TO THANK YOU FOR YOUR CONTINUED SERVICE WITH US, ALSO FOR RATING US WITH ALL 5 STARS! HAVE A GREAT DAY!

Tiffany Rebb
Service Bdc
708-983-6533
Loretta S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience! "
Will come back again.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/24/2017 07:53 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/24/2017

HI LORETTA, 

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE ARE HAPPY TO HEAR YOUR SERVICE EXPERIENCE WITH US WAS GREAT!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Syid M. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
Friendly asphere good use a big waiting room
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/23/2017 03:56 PM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/24/2017

HELLO, SYID

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE ARE GRATEFUL FOR YOUR CONTINUED SERVICE WITH US!

Tiffany Rebb
Service Bdc
708-983-6533
Charlotte 5. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service, friendly agents"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/21/2017 07:32 PM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/22/2017

HI CHARLOTTE,

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE WOULD LIKE TO THANK YOU FOR YOUR CONTINUED SERVICE WITH US, AND FOR RATING US WITH ALL 5 STARS!

Tiffany Rebb
Service Bdc
708-983-6533
Gizelle F. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
Fast service, friendly technician, took me before my scheduled appointment.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/21/2017 05:00 PM
Tiffany R., Service Bdc at World Hyundai Matteson responded on 04/22/2017

HI GIZELLE,

THANKS FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE THANK YOU ALSO FOR RATING US WITH ALL 5 STARS! HAVE A GREAT DAY!

Tiffany Rebb
Service Bdc
708-983-6533
Gary R. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service/Repair"
Good service.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/21/2017 11:58 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/21/2017

HELLO GARY,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

IT WAS OUR PLEASURE SERVICING YOU. WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE LOOK FOR TO SERVICING YOU ON YOUR NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Gloria V. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Experince"
I recently had my car serviced by the guys at World Hyundai and was highly impressed with their professionalism and courteous service. They always give me a fair deal and appointments are handled with great pr4ecision. My rep is fantastic. Kudos to you and your entire team.
Vehicle: 2007 HYUNDAI TUCSON
Category: Service
Service Date: 04/05/2017
Service Type:
Review Created: 04/21/2017 05:57 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/21/2017

HELLO GLORIA,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE ARE HAPPY TO HEAR YOUR VISIT WITH US WAS GREAT WITH OUR ENTIRE TEAM AND WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE LOOK FORWARD TO SERVICING YOU ON YOU NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Diane M. on 04/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Employees!"
The Employees, so nice make you feel welcomed
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/20/2017 06:09 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/21/2017

HI DIANE,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE PRIDE OURSELVES ON OUR CUSTOMER'S SATISFACTION.
WE LOOK FORWARD TO SERVICING YOU ON YOUR NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Lynn T. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thoughtful staff"
Thanks for serving me well thus far.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/20/2017 06:05 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/21/2017

HI LYNN,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY.

IT IS OUR PLEASURE TO CONTINUE TO PROVIDE GREAT SERVICES FOR YOU. WE LOOK FORWARD TO SERVICING YOU ON YOUR NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Staff is friendly and my expectations are always met
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/20/2017 01:38 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/20/2017

HI,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU RATING US WITH ALL 5 STARS. WE PRIDE OURSELVES ON OUR CUSTOMER'S SATISFACTION!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Michael S. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The Commitment of the Service Department"
I am absolutely satisfied with the Service Department and their professionalism.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/19/2017 07:28 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/19/2017

HI MICHAEL,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE ARE GLAD TO HEAR YOU ARE SATISFIED WITH OUR SERVICES. WE PRIDE OURSELVES ON YOUR SATISFACTION. WE LOOK FORWARD TO SERVICING YOU ON YOU NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Brian O. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Personal attention to service and the custome"
I am generally extremely pleased with the service at this dealership I would recommend it highly in all facets. I hope I'm up to a very high standard and they generally always deliver.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/18/2017 04:10 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/19/2017

HI BRIAN 

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOUR BUSINESS AND YOUR FEEDBACK. WE WOULD LIKE TO APOLOGIZE FOR ANY INCONVENIENCE YOU HAD WHILE IN SERVICE! 

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Harry S. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales and Service"
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 12:21 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/18/2017

HELLO HARRY,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE PRIDE OURSELVES ON YOUR SATISFACTION. WE LOOK FORWARD TO SERVICING YOU ON YOU NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Wardell G. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Received Complete and Patient Auto Service"
Received a call about recall notice(s), made and arrived early for my 11:30 a.m. - Saturday appointment to leave auto for recalled items fix and routine maintenance and a car wash, returned at or near 5:00 p.m. to pick up auto without incident.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/18/2017 11:59 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/18/2017

HI WARDELL,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

I'M HAPPY TO HEAR THAT YOU ARE SATISFIED WITH OUR SERVICE, AND WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Bryan D. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly People "
Always busy but the friendly staff makes it enjoyable.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:29 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/18/2017

hELLO BRYAN,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE APPRECIATE YOUR FEEDBACK AND WE LOOK FORWARD TO SERVICING YOU ON YOUR NEXT VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
David V. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Good 😊 service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:18 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/18/2017

HELLO DAVID,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU FOR RATING US WITH ALL 5 STARS. WE ARE ECSTATIC TO HEAR YOU ENJOYED YOUR SERVICES, WE LOOK FORWARD TO SERVICING YOU ON YOUR NEXT VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable...takes care of my car"
I wouldn't take my car anywhere else.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/18/2017 06:12 AM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/18/2017

HI,

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE APPRECIATE YOU FOR GIVING US ALL 5 STARS! WE CAN'T WAIT TO SERVICE YOU ON YOUR NEXT SERVICE VISIT WITH US!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
Katie H. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Informative and kind
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/17/2017 04:15 PM
Ciera J., Service BDC at World Hyundai Matteson responded on 04/17/2017

HI KATIE, 

THANK YOU FOR TAKING THE TIME TO COMPLETE THE SURVEY!

WE ARE HAPPY TO HEAR YOUR VISIT WITH US WAS GREAT. WE PRIDE OURSELVES ON OUR CUSTOMER'S SATISFACTION!

Ciera Jones
Service BDC
World Hyundai
708-983-6500
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