ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago
Jackie H. on 02/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people and service"
great and honest place of service
Vehicle: Mercury Milan
Service Date: 02/09/2017
Review Created: 02/10/2017 05:25 AM
Kassie M. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kassie said it was a simple service and there were no issues.
Vehicle: Mazda 3
Category: Service
Service Date: 02/06/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Pascual M. on 02/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Good yab and good service
Vehicle: Ford Excursion
Service Date: 02/03/2017
Review Created: 02/05/2017 05:37 PM
David R. on 02/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Ben is always able to get my van in when it's convenient for me, and gets the job done quickly.
Vehicle: Dodge Grand Caravan
Service Date: 02/01/2017
Review Created: 02/05/2017 05:35 AM
Mia B. on 01/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lots of work on a pre-owned car"
I had a lot of work done on my older Rav4. Ben and Reed were very accommodating and helpful every step of the way! I would definitely come back to Wrench!
Vehicle: Toyota RAV4
Service Date: 01/27/2017
Review Created: 01/30/2017 02:47 PM
Ben S. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said this business was convenient, and cost less than he expected for service.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/20/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Richard M. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"snow tires"
Super quick. Reasonable price. Friendly staff. Honest mechanics still exist.
Vehicle: Mazda 3
Service Date: 01/20/2017
Review Created: 01/25/2017 05:35 PM
Jackie H. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
We always get good honest service.
Vehicle: Ford Ranger
Service Date: 01/24/2017
Review Created: 01/25/2017 05:42 AM
Heath M. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Heath said they performed everything just as he expected them to.
Vehicle: Lexus RX 330
Category: Service
Service Date: 12/23/2016
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Cole O. on 01/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cole said this business is always direct, straightforward, and efficient.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/22/2016
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 01/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
Excellent customer service from start to finish. Purchased wheels and tires from a 3rd party and shipped to Wrech Auto. Ben contacted me to schedule an appointment offering selected dates and times. Took the car in on the selected time and it was worked on immediately. Will use again.
Vehicle: Volkswagen GTI
Service Date: 01/20/2017
Review Created: 01/21/2017 05:07 AM
Cody J. on 01/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cody said he is very satisfied with the service he received from this business. He said it was cheap, the work was done quickly and they did well.
Vehicle: Honda Civic
Category: Service
Service Date: 01/02/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
Katy B. on 01/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they did a good job.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 01/03/2017
Review Created: 01/19/2017
This review was collected via phone interview by Customer Research Inc.
Anthony S. on 01/18/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change scheduled maintenance "
Timely. I was told that I would be contacted if my cabin and air filter needs replacing but I wasn't and noticed afterward on my receipt they recommended replacement. Not sure what happened. My oil minder system wasn't reset either. Will give them another chance.
Vehicle: Jeep Grand Cherokee
Service Date: 01/17/2017
Review Created: 01/18/2017 08:40 PM
Ben B. at Wrench Auto Service responded on 01/23/2017

Hi Anthony,
I am sorry for the lack of communication during the oil change service you recently had at our shop. We really appreciate your business and your offer to give us another chance. Please contact me when you are ready for your next service and we will install the filters for no labor charge.
Sincerely,

Ben

Mark H. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wrench Auto Service"
Great work guys! Another simple oil change and auto check-up. Nothing exciting - Just how we like our car maintenance to be. Thanks!
Vehicle: Acura MDX
Service Date: 01/16/2017
Review Created: 01/18/2017 07:48 AM
Brian M. on 01/18/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said the service at the business was fine, but he paid a lot of money and their quote was high.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/09/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Shawn F. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said they did a good job and they were nice and very organized. They also had reasonable prices.
Vehicle: Ford Fiesta
Category: Service
Service Date: 01/11/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Bob H. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotate"
Routine service this time for the Malibu. Got me in and out quickly. All work done well.
Vehicle: Chevrolet Malibu
Service Date: 01/10/2017
Review Created: 01/11/2017 04:30 AM
Nicholas D. on 01/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nicholas said he has always liked the service this business provides. However, he found that whenever he asks for the price they only tell him after the repairs, so he has no clue how much the work they have already done costs. As a result of this he ends up paying more than he expects to.
Vehicle: Honda Accord
Category: Service
Service Date: 12/28/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Ed N. on 12/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quality service "
repair was complete on time as promised price quoted was total paid
Vehicle: Toyota RAV4
Service Date: 12/28/2016
Review Created: 12/31/2016 07:11 PM
Displaying Review 61 - 80 of 863 in total