ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago
James N. on 10/03/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they do a very good job. They stick to the cost that they give him.
Category: Service
Service Date: 09/08/2011
Review Created: 10/03/2011
This review was collected via phone interview by Customer Research Inc.
Steve W. on 10/03/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business has friendly service.
Category: Service
Service Date: 09/08/2011
Review Created: 10/03/2011
This review was collected via phone interview by Customer Research Inc.
Dan P. on 09/17/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said this business is very prompt.
Category: Service
Service Date: 09/01/2011
Review Created: 09/17/2011
This review was collected via phone interview by Customer Research Inc.
Jason O. on 09/16/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ms. Jason O. She said her husband's experience with this business was very good.
Category: Service
Service Date: 08/23/2011
Review Created: 09/16/2011
This review was collected via phone interview by Customer Research Inc.
Chad J. on 09/15/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chad said he just had an oil change, he had no issues, the business got him in and out quick and everything was great. The business has always been great.
Category: Service
Service Date: 08/22/2011
Review Created: 09/15/2011
This review was collected via phone interview by Customer Research Inc.
Kevin C. on 09/14/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said this business did everything they were supposed to do.
Category: Service
Service Date: 08/24/2011
Review Created: 09/14/2011
This review was collected via phone interview by Customer Research Inc.
Scott D. on 09/13/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said they always did good work and they were old friends.
Category: Service
Service Date: 08/23/2011
Review Created: 09/13/2011
This review was collected via phone interview by Customer Research Inc.
Jill H. on 09/13/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jill said they were honest and did a great job.
Category: Service
Service Date: 08/25/2011
Review Created: 09/13/2011
This review was collected via phone interview by Customer Research Inc.
Mark K. on 09/13/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said this business did a good job.
Category: Service
Service Date: 08/26/2011
Review Created: 09/13/2011
This review was collected via phone interview by Customer Research Inc.
Bernie P. on 09/13/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Janice. She said they always do a great job.
Category: Service
Service Date: 08/29/2011
Review Created: 09/13/2011
This review was collected via phone interview by Customer Research Inc.
Laurel O. on 09/01/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laurel said this business has great communication and flexibility.
Category: Service
Service Date: 08/17/2011
Review Created: 09/01/2011
This review was collected via phone interview by Customer Research Inc.
Verified Customer on 08/26/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wesley said that this business did what they promised and the service was done quickly.
Category: Service
Service Date: 08/10/2011
Review Created: 08/26/2011
This review was collected via phone interview by Customer Research Inc.
Sandra D. on 08/26/2011
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Sandra said she had a specific conversation with them about where to leave the keys to her vehicle since she would be picking it up after 5:00 pm. They were to leave the keys under the mat, which they did, but they locked the door. She had to spend two hours waiting to get the vehicle unlocked. It cost her $65 for the locksmith, which was more than she spent on the repairs. She is never going back.
Category: Service
Service Date: 08/11/2011
Review Created: 08/26/2011
This review was collected via phone interview by Customer Research Inc.
Eric P. on 08/26/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said he can get in and out at Wrench Auto Service, and they have quality service.
Category: Service
Service Date: 08/17/2011
Review Created: 08/26/2011
This review was collected via phone interview by Customer Research Inc.
Kurt S. on 08/25/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dx's root casue instead of fixing symtoms"
I recently moved to Madison with an 11 year old Ford Escape with manual transmission. It had been well maintained - but after 11 years it is beginning to have small issues crop up. It took me awhile to find Wrench which does a great job of quickly diagnosing the core issure - some have been a tad obscure - and fixing that root cause in one day, rather than having them treat symptoms over and over before finally fixing the core issue. The fact that they are polite, professional, and a pleasure to do business with is an added plus. I just like getting my car fixed quickly and correctly the first time.
Service Date: 08/10/2011
Review Created: 08/25/2011 10:35 AM
Traci S. on 08/24/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Traci said the service was very fast, the service was insexpensive, and this business is close to where she works. She added she already recommends this business for service.
Category: Service
Service Date: 08/15/2011
Review Created: 08/24/2011
This review was collected via phone interview by Customer Research Inc.
Chris L. on 08/24/2011
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chris said this business is a little pricey.
Category: Service
Service Date: 08/19/2011
Review Created: 08/24/2011
This review was collected via phone interview by Customer Research Inc.
Tom P. on 08/24/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said that he is happy with the thoroughness and communication with this business.
Category: Service
Service Date: 08/17/2011
Review Created: 08/24/2011
This review was collected via phone interview by Customer Research Inc.
Bruce K. on 08/23/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said they are in the same complex.
Category: Service
Service Date: 08/16/2011
Review Created: 08/23/2011
This review was collected via phone interview by Customer Research Inc.
Erika H. on 08/23/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erika said she is very satisfied with the business.
Category: Service
Service Date: 08/11/2011
Review Created: 08/23/2011
This review was collected via phone interview by Customer Research Inc.
Displaying Review 801 - 820 of 821 in total