Wyatt Johnson Hyundai


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

330 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
90% Would Recommend
100% Business Response
Latest Review 2 days ago
David S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Great service, as always.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:54 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/20/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Valerie D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean Friendly and Professional"
Great service from sales to maintenance
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:33 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/16/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Donald H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable Service Representatives"
The service representatives answer questions with confidence
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 04:59 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/15/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Hollie D. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
your employees are the best! always friendly.. they get the job done right and fast
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 09/13/2017 02:01 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/15/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

John A. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch."
Received the service I expected, in a timely manner, by a professional and courteous staff. What more could you ask?
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:44 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/15/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 09:00 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/13/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Kelly C. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Satisfied with the repairs.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/10/2017 07:49 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/11/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE
 

Michael D. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff"
The staff cares about the customer and will insure things are done right.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:52 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/08/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Daniel B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 09/06/2017 07:31 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/07/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Nicky C. on 09/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Last service appointment "
Friendly staff, car runs great of course it's practically still new. But very sad that car doesn't get vacuum and window cleanings at every service appointment, the things promised at the time of purchasing a 50k vehicle. Even your local service departments will do the simple stuff after a service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 02:27 PM
Stacy S., DPSM at Wyatt Johnson Hyundai responded on 09/07/2017

Thank you for making the time to fill out the survey. We will be sharing your survey with our management team to improve our service department.

Matthew M. on 09/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely service, friendly staff"
timely service, friendly and helpful staff
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/04/2017 09:23 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/05/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Verified Customer on 09/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Services yes, faults no."
Poor troubleshooting, refusal to listen to customer complaints for a warrantied item on a car with 1,400 miles.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/02/2017 09:20 AM
Stacy S., DPSM at Wyatt Johnson Hyundai responded on 09/04/2017

Thank you  for  making the time to fill out the survey.  We apologize  for the inconvenience.  If you  wish to discuss further please contact our  service department. 

Rj Mj T. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recent visit"
Job well done!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/02/2017 03:56 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/05/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS.

THANKS AGAIN
DWAYNE

Nicole C. on 09/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Affordable and a dealership to boot"
Friendly knowledgeable staff, relatively easy to schedule maintenance or routine check up for vehicle. Good prices on service or replacement items (other than wiper blades and air filters).
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 08:52 AM
Richard M. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Too bad I'm moving"
Marvin and your staff did an amazing job!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 08/31/2017 03:42 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 09/01/2017

WE'RE SORRY YOUR MOVING TOO. THANKS FOR YOUR BUSINESS AND PLEASE CALL US IF WE CAN EVER HELP YOU IN THE FUTURE.

KENNETH W. on 08/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
still good but has slipped a little
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/28/2017 03:37 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 08/30/2017

THANKS FOR COMPLETING THE SURVEY. YOU ARE CORRECT. HIS COMMENTS ARE COMPLETELY BACKWARDS. I WILL SHARE THIS WITH HIM. THANKS AGAIN FOR TAKING THE TIME TO GIVE US THIS GREAT FEEDBACK

DONNA H. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Appointment"
Efficient staff.......professional yet friendly. Explanation of all services completed was given.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/27/2017 03:54 PM
Kenneth D B. at Wyatt Johnson Hyundai responded on 08/28/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS AND THE GREAT THINGS YOU SAID ABOUT YOUR VISIT.

THANKS AGAIN
DWAYNE

Andrew G. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service!!!!"
The service here is always friendly and on time!!!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 08/26/2017 06:02 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 08/27/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS AND THE GREAT THING YOU SAID ABOUT YOUR VISIT.

THNAKS AGAIN
DWAYNE

David C. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall Great Experience"
Appreciate pleasant staff, ease in getting an appointment, quick service, and comfort of waiting area.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/25/2017 07:39 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 08/27/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU,YOUR BUSINESS AND THE GREAT THING YOU SAID ABOUT YOUR VISIT.

THNAKS AGAIN
DWAYNE

Daryal C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The place is clean, the people are awesome and the work performed is great!!"
Came in with s problem. Problem was explained to Service Tech, solution was given. Told tech to implement his solution and left with the problem solved.. Awesome people !!!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:57 AM
Kenneth D B. at Wyatt Johnson Hyundai responded on 08/22/2017

THANKS FOR TAKING THE TIME TO WRITE THIS REVIEW.  WE REALLY APPRECIATE YOU AND YOUR BUSINESS.

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