Youngsville Auto Care


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

543 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago
Nick S. on 07/19/2017
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Nick said he was happy with the overall service from this business.
Vehicle: Volvo S80
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 07/25/2017

Hello Nick!
               Thanks for letting us help you with your Oil change and Wipers on your car! Best of luck to you at State this year!
                    
                Your personal mechanics!
                      Les and Mike

Earl S. on 07/19/2017
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Spoke with Wanda. She said her son liked the thorough service.
Vehicle: Ford Focus
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 07/25/2017

Hello Wanda!
                   Thanks for letting us work on Earl's car! He has grown into quite the young man! I know you are proud of him!

                 Your personal mechanics,
                   Les and Mike

Shawn G. on 07/15/2017
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"Good guys great service "
These are good guys who know how to maintain cars. They make sure you are well cared for.
Vehicle: Chevrolet Express
Service Date: 07/13/2017
Review Created: 07/15/2017 03:37 AM
Mike A. at Youngsville Auto Care responded on 07/17/2017

Hello Shaun!
                   Thanks for letting us check your van over. It is always nice to hear that customers like yourself like what we do! It has been a pleasure being your personal mechanic!
 
                     Mike and Les!

Jeff G. on 07/13/2017
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Jeff said they were not perfect but they were better than most other facilities.
Vehicle: Ford F-150
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Daniel F. on 06/28/2017
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"Service is always their top priority!"
Les and the crew at Youngsville Auto always do thier best to make sure your vehicle is taken care of the first time . I have nothing but the best service from these guys . I know that if my vehicle needs service I can trust Youngsville Auto to do it right the first time . I highly recommend them .
Vehicle: Ford Explorer
Service Date: 06/27/2017
Review Created: 06/28/2017 01:23 AM
Mike A. at Youngsville Auto Care responded on 06/29/2017

Hello Daniel!
                   Thanks so much for the kind words, Thanks for letting us work on your Ford Explorer! Lets us know if we can be of further help.
                   Your invited to our place for lunch 6/30/17 11am -2 pm...Big Al's will be onsite serving lunch!

                   Your Personal Mechanics
                      Les and Mike

Rick H. on 06/23/2017
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Rick said the business took good care of him while he was there.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mark T. on 06/22/2017
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"Oil change and tire rotation"
In and out in no time. Very friendly and helpful. Good service.
Vehicle: Toyota 4Runner
Service Date: 06/13/2017
Review Created: 06/22/2017 05:26 AM
Mike A. at Youngsville Auto Care responded on 06/23/2017

Hello Mark!
                Thanks for letting us service your truck. We work hard to get people in and out for Oil Changes and maintence. Please consider us for all your repair needs.
                     
                   Your Personal Mechanics
                     Les and Mike

Virginia S. on 06/21/2017
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Virginia said this business was good.
Vehicle: Ford Escape
Category: Service
Service Date: 05/24/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 06/20/2017
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"Personal Mechanics"
Youngsville Auto Care has been servicing my automobiles for several years. They have saved me money by ensuring I get work done under warranty when others would have just done the work and charged me. When I purchased a new car, before I finalized the deal, I had Youngsville Auto Care check it out thoroughly. I have always wanted a personal mechanic. Now I have a team of them working on my cars.
Vehicle: Lincoln MKZ
Service Date: 05/24/2017
Review Created: 06/20/2017 02:50 PM
Mike A. at Youngsville Auto Care responded on 06/21/2017

Hello Mike,
               It has been a pleasure working with you on your families cars, I hope the Nationals have a great year for you! Come by on June 30th for some lunch.
                     
                      Your Personal Mechanics
                        Les and Mike

Beth M. on 06/19/2017
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Beth said everyone is very nice. They do a great job and the lobby is very clean.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/26/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 06/21/2017

Hey Beth!
              Thanks for letting us take care of your "work" van, I know all the travel you do feeling confident about your van is a plus. Hope you sell all of your art at your shows this summer!

                      Your Personal Mechanics,
                           Les and Mike

Lynn G. on 06/16/2017
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Lynn said the service was good.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/13/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 06/21/2017

Thanks Lynn,
                   Thanks for giving us a try! We can help with all of your repair need on your Honda Pilot! Come join us June 30th for lunch. Big Al's Bar-B Que is coming to feed everyone!

                  Your personal Mechanics
                    Les and Mike

Tara H. on 06/14/2017
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"Great customer service!"
Mike, Les and the rest of the Youngsville Auto Care team are great. I was able to drop my car off on the way to another appointment. And when I returned later in the day, Les was just wrapping things up. Very professional.
Vehicle: Hyundai Santa Fe
Service Date: 06/13/2017
Review Created: 06/14/2017 11:28 AM
Mike A. at Youngsville Auto Care responded on 06/21/2017

Hello Tara,
                Thanks for letting us service your Hyundai, I know with your Dad being a mechanic, it is an honor you chose us for your local mechanic. Thanks for your business over the years. Please come and join us June 30th, 11-2pm Big Als Bar-B-Que is going to feed all of our customers.

                    Your personal Mechanics
                       Les and Mike

Daniel D. on 06/03/2017
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Daniel said this business is good but they did not come up with a correct estimate. They are a lot better than other places he has been to.
Vehicle: Ford Econoline
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 06/21/2017

Hello David,
                  Thank you David for letting us work on your van....with some repairs it is hard to identify all of the exhaust leaks when there are so many of them. We missed the leak on the right manifold, we had to remove the manifold to find it. That is not common and I am sorry. We do everything we can to make accurate estimates, that is why we called you and had you come over to see the leaks wit your own eyes. Thanks for your business and I hope you have a safe trip to Utah. Come by if you can for lunch on June 30th with Big Al's Bar-B Que 11-2pm.

                  Your Personal Mechanics
                    Les and Mike

Andrii K. on 06/02/2017
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Andrii said the service was quick and the communication was good.
Vehicle: Lexus ES 350
Category: Service
Service Date: 05/24/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Kelly J. on 05/27/2017
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"Wonderful "
Always really friendly and honest
Vehicle: Honda CR-V
Service Date: 05/26/2017
Review Created: 05/27/2017 07:36 AM
Susan F. on 05/24/2017
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Susan said Mike has always done a great job and they always finish in a timely manner.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/20/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Ambi B. on 05/17/2017
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Ambi said the business did what she asked them to do.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/12/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Tom E. on 05/15/2017
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Tom said he saw them on Facebook and the barbecue man was there.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 05/17/2017

Hello Tom!
               Thanks for joining us for lunch! Lets us know if we can be of further help with your pickup truck!

                Your Personal Mechanics,
                Les, Kevin and Mike

Jennifer S. on 05/15/2017
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Jennifer said the business provided a wonderful experience. She will be a repeat customer.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 05/17/2017

Hello Jennifer,
                   Thanks for the compliment! We strive very hard to listen to our customers and give them personal attention. Welcome to the family!

                       Your Personal Mechanics,

                        Les, Kevin and Mike

Shannon M. on 05/13/2017
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Shannon said this business got her vehicle back to her fast. The work was accurate and the price was decent.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/20/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. at Youngsville Auto Care responded on 05/17/2017

Hello Shannon,
                      We know people depend on their cars and trucks in Youngsville. Thanks for depending on us to get your truck back to you in a timely manner!

                     Your personal mechanics,
              
                     Les, Kevin and Mike

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