Thankful that they take the extra time to fix the problem right, the first time. Appreciated the cal
ls keeping me up to date. I will only go here for my car’s maintenance! Thank you Matt and Francisco and Steve.
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I had Eddie Mac do some much needed maintenance and repairs on our Honda Civic. We had front brakes a
nd rotors, rear shocks, and ALL the heater, radiator and transmission cooler hoses replaced. Eddie Mac did a great job with everything and “not a drop” of leakage from all those hose connections. Eddie Mac continues to impress me with the quality of workmanship, fair pricing and friendly service. Cudos Eddie!
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The first reason I traveled 75 miles to purchase my vehicle was the price! It was exactly what I want
ed. They were up to 3000.00 dollars cheaper than other dealers for the same model. Second reason was the internet customer service representative was knowledgeable and very helpful in the first step of the process. When I arrived my vehicle was setting at the front door. My sales representative Christian was waiting at the front door with an umbrella. It was raining heavily. She came out and greeted me at my vehicle and brought me inside. We went through all of what she had to do with me. She was a very pleasant lady and very knowledgeable. When we were finished I then went to the finance department and went through all the paperwork and options they had to offer and finished. The finance officer was again very knowledgeable and professional to work with. I have had several emails from them on all aspects of the vehicle. They send links on all the functions of the vehicle and they stay in touch on how the vehicle is doing, if it is up to our expectations. Again we are totally happy with our experience at Keith Hathorne Hyundai.
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13908 East Independence Blvd
Indian Trail, NC 28079
4.5
(2 Reviews)
JL
Satisfied Repeat Customer
We have been using Carolina Car Care for about 5 years. We have found them to be fair, and reputable
. When the maintenance plan on our daughter's new Scion ended, we took it to Carolina Car Care and they have done an excellent job of keeping her car in tip top shape. What I love the most is they don't recommend any work that is absolutely not necessary.
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I just wanted to take a few minutes to share my experience with Genesis of Concord. I have been searc
hing for the past 2 years and always end up being total that Genesis is already sold. I was discouraged for a while. I just happen to stop searching in Georgia and something told me try the NC market. First time I called I spoke to a young lady by the name of Jamie. Yep, the Genesis I called about was already spoken for, but Jamie also advised me she had others coming in. Estimated in about 2 months. Jamie followed up with me once vin number was generated for the car and each time, I called Jamie answered all my questions and if she did not know she told me but would get information for me. My car was delivered in SC by David Kim. David was very detailed, and he knew every detail about the Genesis. To be transparent prior there where some challenges and language/communication barriers. I had to reach back out to Jamie to communicate/resolve. Jamie actually saved this deal because I was getting ready to walk away from it. Jamie is a true GEM at the Genesis Concord dealership!! I gave 5 stars because of her professionalism, customer service and follow up with me as a customer.
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Visited LKN Hyundai on June 15, 2022, and it was such a pleasant experience! I have communicated back
and forth with Richard Marsh on the sales staff for the past few weeks while waiting for the Hyundai Elantra recall to be completed before purchasing a vehicle. Richard helped make the process for me, a first-time buyer, very easy and streamlined. I also want to thank Jordan Oullette for her outstanding service and candor. She was very well-informed about the different warranties and services that I could add to my Hyundai and managed to get us the best rate possible. Definitely visit LKN Hyundai for your next car purchase!
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It's hard to find honest and affordable providers who are also experts who do quality work. That is w
hy I'll make the drive from Charlotte whenever I need auto work, GMG is the best!
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