As usual, Ed quickly diagnosed the problem and had me back on the road in a timely manner. I am than
kful to have a relationship with a car repair service I can trust.
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The employees in the service department are respectful, listen to questions and take time to respond.
I have been coming here for service since 2010 and have always had a pleasant experience.
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I have bought several vehicles over my lifetime with a wide array of personal experiences from horrib
le to tolerable. My recent new vehicle purchase with Epic (Brien) Ford was unexpectedly aMazIng! My initial arrival, I was greeted by a professional and personable representative, Sriram (Ram). Ram and Brodie collaborated to provide an objective comparison of my criteria to several ford vehicles. Once I had selected a vehicle, Brodie began his work to provide the best financing options and kept the credit inquires to a minimal. Afterwards, the dreaded paperwork process – Paul made this portion of the process concise and pleasant.
The facilities are upscale, very clean and easy to use. Not to mention the beverage and food court has a decent selection.
Thank you to the entire team; Kelli (Front Desk), Ram (Sales), Brodie (GM), Paul (Finance), Caleb (New Car Manager), Chad (Assistant Parts Manager) and The Service Department are extraordinarily polite, honest and ensured my complete satisfaction throughout the process. I could not be more excited about my new purchase and look forward to the continued contact with the entire team at EPIC!
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Lee Johnson Hyundai of Everett made it very easy to purchase a vehicle, even by phone from across the
country. When I arrived to pick up my new car, the staff was wonderful, all the paperwork was ready, and the stations on my radio were already set.
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We've been bringing our vehicles here for regular maintenance and repairs for 4 years. They have alwa
ys treated us right. They've never belittled my wife. They make every effort to keep costs low and are honest. The desk staff are courteous and helpful too.
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Drove by today and saw ACS is no longer there. I have been taking my cars there for years. They were
honest, caring, and reliable. They treated me like family....Heartbroken !
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