I was disappointed to learn that when the mechanic had all four wheels off for brake work, that the t
ires were not rotated at the same time. When I asked the mechanic about this,, he said it was not their "policy".
For some additional work that was scheduled I was quoted the price for the part, approximately $50.00dd. When I took the car in for the work I was told that the $50.00 part was not available and they had purchased a $300.00 part For that much difference I think a phone call would have been appropriate. I went ahead with the work but my bill was about 5 times what I had planned for.
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I took my Honda for a belt squeaky, they called and couldn't duplicate but alerted me to a oil leak
that was leaking onto the belt. They quoted me the price fixed it and my problem went away. Love how communicative they were.
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This visit was to clear up blockage in the ventilation system. I'm now back to full flow, and ready
to clear up my windshield in the rainy Fall and Winter. I usually keep a J&S business card on hand in case I run into someone looking for a good repair shop.
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We were supposed to meet with Reno Guzman for a 2pm appointment. When we
got to the dealership we w
ere greeted at the door by gentleman named David Bunea, who then told us that Reno was not in. After making that statement to us David immediately went about helping us with our purchase. He was a very personable
salesperson and totally professional in responding to our questions and answering
them. After a few back and forth negotiations we reached an agreement to purchase our new vehicle. I have to say again, as a salesperson, David made our experience stress free and memorable. We have made quite a few purchases over our many years, but this one was by far the most enjoyable.
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