A few weeks ago I went in to sign paperwork on my new 4Runner that we were waiting to get shipped her
e. My dad di all of the leg work for me (I do not live close to the dealership and he does) and so when we went to go in and sign, pretty much everything was done and the paperwork was ready for us. They went the extra mile and put a huge red bow on my car to make it extra special when I saw it in person for the first time, and even added a personal touch as another extra. They went out of their way to make sure I was taken care of, and every single person I interacted with felt like they were family or I had met them before. They went the extra mile in getting us the best deal and I could not be more thankful. Shay was an absolute delight to sign paperwork with, and Alex and Tom really made the extra effort to make this an exciting and personal experience. 10/10 would recommend this dealership and team, and also 10/10 would recommend a 4Runner. Best car I have ever had!
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Everyone here was extremely helpful and happy, lots of fun to be had in general. Awesome prices and e
ven better looking cars! Can't wait to get my first drive in my new care done!
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My car died and I had to have it towed to Bellevue Auto as I’d been having them work on my car for ov
er 4 years now. I got a call from George and he carefully went over all the details that he had at the time and let me know when I could expect an update. As promised, he called me and reviewed what needed to be done and obtained my consent - I appreciated that. No surprises! I’ve appreciated the attention to detail and expertise the mechanics have at Bellevue Auto. I trust them explicitly and wouldn’t go anywhere else.
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The dealership told me a couple serious repairs were needed on my VW when I took it in for a simple b
rake job. I took it to German Auto looking for a second opinion and hopefully a better price. They discovered that the dealer was wrong and only 1 repair was needed, which they did for less than the dealer’s price. The other was actually something different, very minor and extremely inexpensive. I am incredibly grateful! Everyone is very friendly, helpful and really knowledgeable. They have my business going forward.
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They know what to do, how to do it.and they DO IT for the price they quoted.
I'm so very satisfied with this place. It is very reasonable, never try to sell you more repairs, an
d do not exceed the estimate. The work is awesome.
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John was great. He was very knowledgeable about the vehicle and easy to work with. The price they cam
e up with for our trade-in was right inline with what I was expecting. When he came up with the price of the car and I countered, he was empowered to go to the computer and figure out the lowest price on his own without having to go to a manager or get someone else involved. Finance still took a long time, but that was no surprise. I would go here again for sure.
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I have been there a few times for electrical window motor problems.
They have been very attentive. G
ave me a diagnosis and estimate the same day of the appointment. Repaired the car in the timeframe that they said..
Recently, the repairs that I had made stopped working (electric window motors 2-front-rear drivers side).
One repair was over a year ago and the other one was about 6 months ago .
Highline Auto Electric looked at the problem and somehow the window switch was rusted. They cleaned it up and added some dielectric grease to the switch and covered this repair under warranty. Now both of my driver's side windows -front & rear roll up.
They also noticed that my air bag light was on and discovered that I had a wire that had been disconnected under the drivers seat. They repaired these wires for a whopping $65.00.
Very honest, timely repairs. I will use them again.
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