Auto Repair Reviews


Fox and Fox Frame Service Inc

(260) 424-1630
512 Van Buren St Fort Wayne, IN 46802-1003
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5 Reviews)

DG
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simple tire wear considering miles
I've never taken our vehicles to Fox and Fox, probably due to the business just not being located wel l in relationship to our work locations. But now we're both retired, and time we've got! Fox & Fox, to myself, was always known for great front end alignments, and I was recently informed that my tire wear was the result of a misalignment, and greater yet, after owning the car for 9 years, I found out it might require 4 wheel alignment, Called and talked with Steve, set up appointment, and YIKES, it's like newer than new! We've been looking for a newer vehicle, but I've never seen my wife this happy with how her car handles. We're hanging on to her (the car)! Alignment, struts, and they even located a broken spring. Honestly, the car didn't seem to show much fault in the front end, but WOW, what a difference! It's NEVER handled this well! Thanks Steve and the entire team! We will be back! ...more

JTS Automotive Inc

(260) 471-6475
105 Chambeau Rd Fort Wayne, IN 46805-1701
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)

GD
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Great Service!
I was going out of town for the weekend. Called them in the afternoon on Friday and they got me in fo r an Oil Change and inspection. They found a nail in my tire! Took care of everything quickly and got me on the road! ...more

Hometown Tire And Auto Repair

(260) 432-2607
2901 Taylor St Fort Wayne, IN 46802
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(38 Reviews)

DA
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Great place
This is a great place to take your car when you need work done. I took my car in and someone helped m e right away. They do a very good job and have reasonable prices. ...more

TIRE BROKERS OF FORT WAYNE, INC

(260) 484-9588
4208 N. WELLS ST FORT WAYNE, IN 46808-4012
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)

Ultimate Auto Deals Inc

(260) 456-7000
5000 Decatur Rd Fort Wayne, IN 46806
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(142 Reviews)

GG
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Integrity
I have been in automotive 35 years,this dealer has integrity like no other dealer I. Ft.wayne.geat pl ace,you have to buy from this gentleman, what a great place from buying to repairs.thank you. ...more

Genesis Of Fort Wayne

(260) 484-9531
4801 Coldwater Road Fort Wayne, IN 46825
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)

MH
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GV70 Car of the year!
Yeah, right! Guess what I test drove several top cars in this class, and I have to say Car and Driver got it right. I have been looking for this vehicle for a while now. Imagine my surprise when I called and Gentry (he’s the man) said yes we have one you can drive. Drove it, came back, made a deal and now I’m a new Genesis owner. ...more

Glenbrook Hyundai

(260) 484-9531
4801 Coldwater Road Fort Wayne, IN 46825
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,993 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
ReScores™ (190)

HS
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Very impressed with this dealership -- Both Sales (Richard Monsen) and Service!
** Note: this review is for sales and service!!*

tldr: Richard Monsen was who sold me my 2023 Sant a Cruz, and I have not had a better experience buying a car. He was so friendly and easy going. I didn't feel any sales pressure.

details:
This review may feel a little late, as I bought my 2023 Santa Cruz in March of this year, but I feel that with two oil changes at this same dealership, that I can provide a pretty well-rounded review of both the sales and service experiences.

When I went looking for a new (to me, at least) car back in March, I honestly wasn't sure what I was looking for. I had a 2K lbm camper I wanted to tow, but I do not like driving big trucks (1.5ton+), especially as my daily driver. At the time I had a Touareg, which I loved, but with being a diesel, kept needing a part replaced every 2K miles, which was difficult as I was often driving coast to coast. However, it towed my camper like a dream and I could not find a similarly sized vehicle in a current year with that high of a tow rating (as good measure, I never tow more than 1/5 rated towing capacity). I had pretty much resolved to by a small car (like a golf) as a daily driver to keep the miles off the Touareg, but kept my eyes out for a reasonably priced used F-150 to be my single solution.

I made appointments with nearly every car brand in Fort Wayne. I had honestly never considered a Hyundai before but was intrigued by their Kona trim. After dealing with several salespeople at other dealerships who were frustrated by the fact I wanted to test drive a number of cars, it was very refreshing to receive the experience I did at Glenbrook Hyundai. My sales associate was Richard Monsen and I was warmly greeted by him and he was quick to get me into the test drive with the Kona. I always get a little weary when the first thing I am asked to do is sit at a desk, fearing that they will go over specs and other options, which I had already researched and by this time just wanted to move forward with my day. This was not true of this experience. I only sat at the desk for a few minutes but there just happened to be a Santa Cruz booklet on his desk, and I flipped through it as I had seen it on the road and thought it looked amazing, but I assumed, like other mid-sized trucks that it had a towing capacity around 2K lbm. I was surprised to find out that the highest trip could tow 5K and I knew I wanted to give it a try (even though it was far out of my intended price range).

Richard was amazing all through the test drive of the Kona, and got me into the Santa Cruz right after. As this isn't a review about the Santa Cruz itself, I will just say I was blown away. I knew this is what I wanted. I had already indicated at a previous dealership that I was going to "come right back" and buy a Golf, and I needed some time to stew on it, Richard very graciously said "see you later" and did not pressure me to buy it at that time or say something like, "let me talk to my manager and see if we can get you a deal." I was very impressed by that as I knew I was going to put a sizable down payment I needed time to settle on the decision away from the dealership. I also needed to know how much I would get for the Touareg trade.

My only complaint here is that I was offered far below what I should have for my Touareg trade. That was heartbreaking and was very hard to let go of. The process of negotiating the trade took us later in the evening, however, I was working with limited time and knew I wanted that Santa Cruz so I capitulated. They did budge a little, and thing that I may have been able to get more for it if I had a little more time.

We got started on the paperwork pretty late in the evening and held out on a couple offers to get my interest rate as low as I could to include the warranty. This part is never very pleasant, but I felt comfortable saying "no" and letting them try again with little resistance.

Since the purchase, I have had two oil changes (I drive and tow a lot) and both times the service personnel have been super friendly and smiling the whole way through. I even love the way they answer the phone "It's a great day here at Hyundai" (It's the little things). Oil changes aren't super complicated, so my contact with service is minimal. But the communication was excellent and the transparent pricing is something that I haven't experienced at a lot of places.

Just overall great experiences and I couldn't recommend this dealership enough and especially Richard Monsen if you are looking for a nice, pleasant, and easy-going experience. Well done, and thank you!
...more

A -1 Automotive

(260) 471-2433
2107 Coliseum Blvd W Fort Wayne, IN 46808
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(272 Reviews)

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Fast * Courteous*Service
A+ Service, Only place I let do my oil changes on my Wrangler.

Ed's Car Care Center

(260) 483-5721
7811 N Clinton St Fort Wayne, IN 46825-3111
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,425 Reviews)
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
ReScores™ (4)

MS
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Battery was draining
My battery was being drained. Thay found the device that was draining the device and removed it.
1
1-10 of 14 results

Fox and Fox Frame Service Inc

(260) 424-1630
512 Van Buren St Fort Wayne, IN 46802-1003
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5 Reviews)

JTS Automotive Inc

(260) 471-6475
105 Chambeau Rd Fort Wayne, IN 46805-1701
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)

Hometown Tire And Auto Repair

(260) 432-2607
2901 Taylor St Fort Wayne, IN 46802
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(38 Reviews)

TIRE BROKERS OF FORT WAYNE, INC

(260) 484-9588
4208 N. WELLS ST FORT WAYNE, IN 46808-4012
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)

Ultimate Auto Deals Inc

(260) 456-7000
5000 Decatur Rd Fort Wayne, IN 46806
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(142 Reviews)

Genesis Of Fort Wayne

(260) 484-9531
4801 Coldwater Road Fort Wayne, IN 46825
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)

Glenbrook Hyundai

(260) 484-9531
4801 Coldwater Road Fort Wayne, IN 46825
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,993 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
ReScores™ (190)

A -1 Automotive

(260) 471-2433
2107 Coliseum Blvd W Fort Wayne, IN 46808
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(272 Reviews)

Ed's Car Care Center

(260) 483-5721
7811 N Clinton St Fort Wayne, IN 46825-3111
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,425 Reviews)
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
ReScores™ (4)

Ed's Car Care Center

(260) 483-5721
7811 N Clinton St Fort Wayne, IN 46825-3111
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)