I brought in a 2015 Chevy Cruze that needed a new water pump and was leaking oil. The entire staff wa
s so friendly and helpful from the first phone call and the drop off to the excellent communication during the fix and quick pick up. Their prices were good and I'm so thankful to have found a great mechanic close by. They will be my first call next time I have a car issue.
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I have tried many mechanic shops in Honolulu for all of my family vehicles. Some were good and many
were one timers. This place is my go to shop and I do not even look to seek another shop. They fix things that other shops have failed to fix. Their mechanics are top notch and all at a fair reasonable price. To top it off, they always treat me as if I was their neighbor, such a great community feel. Honesty and trust is what they offer to our communities and that is special.
Walked in at 9am and handed over my keys…walked to McD and got coffee…walked around Pearl Kai Shoppin
g Center and checked out the shops…came back and sat in the lobby and watched a bit of tv…before I knew it they were done…and I was home by 10am. $128 well spent.
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The lovey gal Pauline is why I’m giving this survey , she’s always helpful and has been since I’ve be
en servicing my car. Also she calls me AFTER my oil change to make sure everything’s fine. WHO DOES THAT!? Pauline @ windward does ⭐️⭐️⭐️⭐️⭐️
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We were referred to Sig’s Waipahu location via our insurance as our truck was in an accident. We wer
e blown away by their customer service and their technology. Their receptionist Margarita is a breath of fresh air every single time I called. Her patience, empathy, and attention to detail was on point. The companies technology for us to get an estimate was a breeze and made the process quick and easy. No more taking your car in and waiting for them to see the damages and waiting there to get the estimate and half your day is gone. We set up our appointment online which was so simple. When we arrived Margarita greeted us and explained their work flow and where we are in the process and when we should get our vehicle back. As promised we received our truck back on the day they promised, but in between that time they called to give us an update. The girl who helped us with the vehicle inspection at the end was very knowledge, sweet, and helpful as well. Thank you Sig’s for doing a GREAT job on the repairs to our truck and please give your Waipahu TEAM a pat on the back. We were impressed with every aspect of our process with you. We will definitely will be back should we need any auto body services in the future.
Mahalo!
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Thank you Pomaikai for informing the cost. Last servicing I was formed the cost would be $600+ , thi
s was ok. When I picked up the car, the invoice was $1,700+. It was shock.
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I've been coming here for years to get safety and other work done. Scheduling might be hard on some d
ays but these guys do good work, fair pricing in reasonable time. Will definitely come back and do business again!
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I called Jeffrey on Black Friday, that was yesterday, he said he is close and to come on Monday, but
I told him I can't coz I work, and my car is long overdue for change oil and need safety check. He told me to drop off my car in the shop and he'll go in later and check it. He called me early morning the next day, and that my car is ready. I was so happy that he accommodated me, although he supposedly close. And, he always gives advise and couple of suggestions what's best for the car. He is very respectful, very attentive and so easy to talk to. He's cool?. I highly recommend him, if you are looking for a mechanic you can trust, especially to the ladies.
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