After returning to Quality Auto to have work done on my daughter's car. I was pleased to see tremendo
us improvement in Ken's customer service skills. He definitely shows that he values loyal customers and is fair with his pricing. The mechanics there are the best. I've known them for years. Ken is willing to work with you to get the job done. I'm definitely returning to Quality in the near future.
Kevin and Anna are wonderful. They are very detailed on what they’re doing. I would refer this place
too many people. Thank you for your excellent service.
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We were on the Van Wyck coming out of JFK on our way home to Saratoga Springs when we blew a cooling
system by-pass hose and dumped the coolant causing the engine to overheat. We stopped in Flushing, Queens and called the AAA to have the car towed upstate. They immediately dispatched a tow truck from Competition Auto Works. Someone from Competition called me within a few minutes saying they're on the way. The person calling apologetically explained that they did not have a driver available for a long distance tow and asked if they could pick up the car today and bring it to Saratoga tomorrow. Not having many options, I agreed and then reserved a rental car at LaGuardia. Several minutes later, the tow truck arrived and picked up the car. Our son, who lives in the area, picked us up and took us to the rental car location. The next day, the tow driver called me when he was 30 minutes out from my house so I could come home from work to meet him. He arrived when promised and unloaded the car. The drivers were professional and the equipment was top-notch. Very satisfied with their service. Thank you!
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