As usual the best and most comprehensive mechanic Adrian, Hillary in the office and Jeff owner. What
they say and what they do are always spot on. Never any worry about what the say and advise about the care of your vehicle. 5 stars isn't enough of a rating. 100% always.
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I only trust Dr J with our cars. They are an honest, family run shop. They don't try and overcharge o
r force unnecessary service on you. They are also always honest and realistic about what your options are. Simply put, they are great people who do great work!
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I have a 2014 Kia sportage that started having a high pitch noise coming from the passenger area when
I drove about 50mph+. I looked inside and outside, but could find no problems. I took it into Francisco's today so he could do a test drive. While the car was making the noise he opened and closed the passenger window and the noise went away. The window was just slightly opened and I didn't notice it.
Because of his knowledge he figured it out and did not charge me. Great guy, Bob from HB.
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Great customer service in every department. Pleasant check-in, thorough work-through on problems and
repairs, free loaner if necessary, terrific management team. Highly satisfied.
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I'm really glad I found this place. I love that they do a thorough, multipoint inspection that goes
beyond what the manufacturer requires. The appointment process was really easy and I was seen right away. The waiting area was clean and neat. I thought the pricing was reasonable (way cheaper than what the dealership charges). They even emailed me an itemized, digital, inspection report with pictures. I will definitely be coming back.
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