Friendly and accommodating woman who answered the phone
Very friendly and accommodating woman who answered the phone today. She got me in very quickly becaus
e there was a cancellation here process of repairing my flat tire was done in a prompt and professional manner.
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Definitely recommend Marple Automotive to anyone that needs work on their car. The staff was incredib
ly nice and my car was done in the time the said it would take.
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I have gone to both Noble Automotives. However, the big difference in Noble 1 than Noble 2 is custome
r service. Now nobody is rude or the customer service is bad, however at Noble 2 the customer service is lacking. The reason.... They need an assistant/receptionist/front end person something. Not to any fault to the mechanic there, but I'm sure it is a lot to have to answer the phone, check people out, work on the cars, and all the other hats he has to wear. So they are not always quick to get back to you when you call or to call ou when your car is ready. However I get it. They don't have five arms. My car is working better than it has in about 5 years and I will go back. But please get someone to help out with the front desk.... It will make the service better and smoother.
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Nate is always so accommodating and friendly. As the daughter of a retired mechanic, I learned at an
early age what to look for in a quality garage. I've found that at Nate's. Keep up the good work.
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