STARTED WITH BURNS HYUNDAI ABOUT 10 YEARS PRIOR. I DON'T KNOW HOW THEY DO IT....RECENTLY RETURNED TO
BURNS GENESIS AND LEASED A GV80. THEIR SALES TEAM SPECIFICALLY BRIAN HAN AND ARTUR PLYUSHCHEV ARE UNBELIEVABLE TO WORK WITH. TOGETHER THEY OFFER SERVICE OF A TRUE LUXURY CAR DEALERSHIP.
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I started with Burns GMC Terrain. I loved it but I returned it the day the engine started to smoke i
n their parking lot. Problems? Absolutely not! Within days, they took it back, and I left with my first Hyundai Accent without payments. That car was wonderful on gas mileage, easy to park and I drove it close to four years before I had an accident which would have cost too much to repair. Burns came with the tow truck and took me back to the show room. When every thing was settled, I purchased another Accent which I am still driving 50,000 miles later. Including today's visit, I have never had anything but excellent service, courtesy, easily made appointments, and top quality parts available when needed. Who could want anything else? PS. I don't consider myself lucky !
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You are treated great and you told exactly what your car needs. Everyone is very polite and respectfu
l. Never had a problem with my car after it has been serviced. They even pump my gas for me because I do not like to do it! All in all great place to take your car.
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The website is lacking. It should not be this difficult to schedule an appointment on line.
Total
ly frustrating. If you forget your password it is another nightmare.
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They got me an appt quickly and got my car in and out without any surprised. They actually noticed my
inspection was about to expire and called to see if I wanted that completed...and that still got it finished in 1 day. Great service
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I have been using Lou's Automotive for 5 years now and all i can say is that I would not go anywhere
else. Honest and fair. That personal attention to his customers is what makes Angelo stand out above the rest. Thank you
Steven Woodburn
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Jason is always professional and so helpful! He is so efficient at diagnosing the problem and being
honest about whether he can fix or not and how much the cost would be. We trust Jason with all of our vehicles.
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