The entire service team is top notch! From the from to the back, the staff at the counter treat you l
ike you're the only one in the place, the attention they give you is really nice. If you are waiting for your vehicle, they make sure to update you while you wait so you don't feel forgotten. The technicians working on the cars focus on details you would not have thought of. They go beyond the simple request to make sure they don't miss anything.
...more
Greg, Steven and the rest of the crew are the best: repairs are done right the first time, their advi
ce is helpful, and prices are fair. We've entrusted four vehicles' maintenance and repairs to them over the past 20 years and wouldn't consider going anywhere else.
...more
My recent experience with your service department, from beginning to end, would probably rate a 3. T
here was some poor communication on the front end and a gasket of some kind that was seated properly which left an oil stain in my driveway...which required a second trip to your shop. Mistakes get made, I get it.
The reason for the 5 star review was the outstanding work of your Service Manager, Rich Conley. I contacted him directly and he responded immediately, digging into what happened and provided a clear explanation. Throughout the process, he reiterated that he wanted to do the "right thing" and worked hard to come up with a resolution. We were able to work things out in a fair and equitable way. Rich took a customer that was ready to contact the BBB and because of his professionalism, brought that customer back into the Toyota family.
...more
I’ve been going here for years for oil changes. They do excellent work and their prices are great. Th
ough, be prepared for about 90 minutes even with an appointment.
...more
12310 Meridian Avenue East Suite 2
Puyallup, WA 98373
4.8
(368 Reviews)
RL
Excellent Mechanical Experience & Customer Service
Bailey's is second to none when you require automotive repair in the Puyallup area. I've been using t
hem for over 3 years. They've done radiator work, installed a new transmission as well as a new rear differential for me. They have fair pricing and wont try to sell you something you don't need (great diagnostic skills). Nate and his mechanics are as honest as the day is long.
...more
Clint is an awesome manager he goes the extra mile for his customers, super honest old school repair
shop . Peninsula propane will always recommend Clint and coppers
...more
To claim this business, your domain name must match your email address, or your phone number must match the phone number on your business listing.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
