They were professional, addressed the problem quickly, had it fixed even quicker. And the price was g
reat. Will go back with my Ram Ecodiesel.
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When looking for an auto technician, most have concerns of being blindsided by additional costs or ju
st the quoted rate altogether. Having my vehicle serviced at Glacier has been an amazing experience. Harry was both courteous and informative from start to finish. He shared with me not only the things that needed immediate repair, but also a timeline of things that I should be prepared for so that I can budget and ensure that I remain on the road without issue. He was punctual and most of all, I dropped off before work and he was finished prior to me getting off. Great job!
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I stopped by with a huge list of repairs and maintenance needs for my Duramax. Tori listened and toge
ther, along with his staff, we decided to begin with four of the big ticket repairs. They had all the parts on site the next day and I was promised that my truck could be done in two days. I wasn’t convinced of the repair time but dropped the truck off the next day anyways. I didn’t doubt Tori or his teams ability, I just know that when it comes to repairing/maintenance of a vehicle…”things happen”. Sure enough, an unexpected problem came up. After talking with Tori and deciding to fix that problem now instead of later, they moved forward with the additional repair. The entire team chipped in and after a long second day, my truck was fixed and ready to be picked up. Reasonable prices, quality work, and great customer service in one place nowadays is a rarity. NC Automotive and Diesel Specialist have all three qualities under one roof.
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G-tech has taken great care of my vehicles for years. It is a family run business who truly cares abo
ut the safety of their customers. They are personable hard working professionals and the pricing is very fair. I appreciate that they know me when I call and treat my car as if it were their own. I know I’m in good hands with them.
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Josh gives above and beyond service and knowledge. He is low pressure, but is thorough when explaini
ng the why, what and effect making a repair or waiting for a future date and what future issues your choice may cause.
He did a thorough inspection on my 2011 Camry and sent photos when notifying me of parts that needed repaired or if they could wait. ( awareness of the conditions).
I trust Josh for all of my service needs.
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James was able to get both mine and my mother’s cars in very quickly to fix our brakes. He communicat
ed with us and gave us one of the fairest prices around. We got our cars done a week apart from each other and he still checked in with the first car to make sure everything was okay with it. Reminded us if anything seemed off at all to come right back in which was very reassuring. Great customer service and conversations! Happy to support a great business with great values.
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