I was in need of two new tires; which had to be ordered. The very next day, first thing in the morni
ng the tires arrived and my planned weekend out of town was not delayed by my unexpected flat tire. Daron and Jake always take such good care of me. I never feel taken advantaged by Herbs Garage. Daron is always honest about what maintenance services I really need and he tells me what services should be done at a later time. I keep.coming back.
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I have been going here for over 10 years and have always had an excellent experience. They go out of
their way to make things as easy as possible. The staff is friendly, caring, honest, and very knowledgeable. Fitzgerald’s is the best automotive shop!!! I would recommend them to anyone.
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This place is really a great place to bring your car in, they're fast, affordable, honest, and litera
lly know what they're doing I came in one time with my Jeep Grand Cherokee it was making a noise and the guy literally knew what it was right away it was the muffler he recommended me a muffler shop and problem was solved the vehicle has been inspected by two different mechanics one saying it was the engine and it needed a rebuilt and one of them saying it was the whole exhaust system but they were wrong. TUNEX THANK YOU!!!
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I have a 2014 Kia sportage that started having a high pitch noise coming from the passenger area when
I drove about 50mph+. I looked inside and outside, but could find no problems. I took it into Francisco's today so he could do a test drive. While the car was making the noise he opened and closed the passenger window and the noise went away. The window was just slightly opened and I didn't notice it.
Because of his knowledge he figured it out and did not charge me. Great guy, Bob from HB.
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Call, email, buy, lease, trade, whatever you’re in the market for, ASK FOR BRYAN in sales!!! These da
ys, no matter where you go, good customer service is hard to find. My family has purchased as well as brought our vehicles to Toyota HB for multiple years and I would say their sales and service has been decent at best. However, most recently Bryan was my contact when it came time to decide how to proceed with my Sequoia lease, and I have never received better customer service in my life. I had a complicated situation, and he jumped through hoops with me keeping in touch over a 6 week period to help me decide the best way to go about acquiring a new car, and what to do with “Big Brenda” before her lease was up. I never even met Bryan in person, never shook his hand, he never made even a dollar from our text/email interactions.
Best customer service ever!!
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I have taken it to Fletcher Jones MBZ and Foothill Ranch MBZ
for servicing and repairs and the experience was always frustrating, time consuming, and way too expensive. The vibe was always "they were doing me a favor" by agreeing to work on my 25 year old E 320. NOT THE CASE with Star Motor Werks!
Geoff and his staff also work as a "family" and treat my Benz with that kind of care and concern. Having owned four Mercedes since 1972, STAR MOTOR WERKS has provided me with the very best service ever! I cannot recommend these professionals enough. So, IF your Mercedes is part of your family, give it the same treatment you will get from Geoff and his crew.
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