Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

673 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


KC
Karen C.
Essex, MD
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
MD State Inspection
Friendly staff and clean environment. I appreciated the last minute appt and still getting the inspection completed quickly. I received a call explaining everything to me. Thank you all so much and I will continue to bring my car back for service....great job!

CB
Christina B.
Middle River, MD
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019 Category: Service
Christina said the business gives her a lot of information about what needs to be done without it being part of the inspection.
This review was collected via phone interview by Customer Research Inc.

PT
Paige T.
Middle River, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Paige said the business did everything they were supposed to do and in a professional manner.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Essex, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Amanda said they were all extremely nice and professional. They helped her with what needed to be done so that her vehicle would pass inspection.
This review was collected via phone interview by Customer Research Inc.

GS
Gurinder S.
Essex, MD
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Gurinder said they are very good and they gave him overall satisfaction.
This review was collected via phone interview by Customer Research Inc.

SI
Steven I.
Rosedale, MD
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2019 Category: Service
Steven said this business tried to get over on him. They overcharged him for things. He stated the staff members were good people and very helpful, but he felt they overcharged him.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Fallston, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Thank you
Thank you

Verified Customer
Dundalk, MD
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
I have been taking my vehicles there for years because I won't go anywhere else.
I have had a lot of trouble finding a trustworthy auto mechanic. Being referred to All Phase Auto Repair by a friend, I was very skeptical and hesitant in the beginning.
My experience thus far with All Phase Auto Repair has been that it is customer-centered, genuine, and very personable. Every time I have taken one of my vehicles there, they have been upfront with me about issues needing repair.
I am very pleased and would refer All Phase Auto Repair to anyone in search of a good, honest, reliable Auto Repair shop.

TB
Taylor B.
Essex, MD
Audi A6
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/14/2019 Category: Service
Taylor said after her vehicle was inspected, the staff tried to up-sell her.
This review was collected via phone interview by Customer Research Inc.

DR
Dominic R.
Essex, MD
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Dominic said the business provided him with the answers he needed.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Essex, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
GOOD EXPERIENCE AS ALWAYS
JUST HAD AN OIL CHANGE DONE; PLEASANT EXPERIENCE THANKS TO TERRI'S USUAL CUSTOMER SERVICE EXPERTISE!

RL
Renee L.
Rosedale, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Renee said she got great service and the workers are very pleasant.
This review was collected via phone interview by Customer Research Inc.

DF
Daniel F.
Dundalk, MD
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Daniel said the business was great and the staff were professional.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Baltimore, MD
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
George said the service was on time. He was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
Parkville, MD
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Mike said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

BA
Bennis A.
Owings Mills, MD
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Bennis said the service was good.
This review was collected via phone interview by Customer Research Inc.

LH
Lenny H.
Essex, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
The only place for car repair and maintenance for me and my family
If you want professional repairs done in a timely manner All Phase is where you want to go if you're looking for cheap prices and excuses for shoddy repair's and workmanship don't go to All Phase. This place is 100% professional I've been with them since day one

JO
James O.
Essex, MD
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
James said that the place did a great job, were quick and had reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

PR
Paulo R.
Towson, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Paulo said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

DM
Darlene M.
Rosedale, MD
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Very pleasant experience .
This was the first time I have ever had a have car inspected. The service and atmosphere were both very enjoyable. The staff is very professional and personal. Even though my car failed. They went over the car with me and the reinspection was very pleasant also. Definitely would recommend.