Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

686 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


TR
Tom R.
Baltimore, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Service is the best
Small repairs or the big ones, I trust this shop with my several cars. It's always ready for pick up when they say the car repair will be finished.

EC
Eve C.
Essex, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Eve said the service was a great experience.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Essex, MD
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Gary said the staff were awesome.
This review was collected via phone interview by Customer Research Inc.

NG
Nell G.
Essex, MD
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Nell said the service provided by this business was friendly and she had a good experience.
This review was collected via phone interview by Customer Research Inc.

LW
Lamar W.
Washington, DC
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Lamar said the experience at the business was good and so was their customer service.
This review was collected via phone interview by Customer Research Inc.

MM
Margarita M.
Baltimore, MD
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Margarita said they are very good, they are excellent people doing a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Joann H.
Middle River, MD
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Joann said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HL
Honghe L.
Baltimore, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Nice people and professional work
Just had my Rav4 maintenance done there, nice job!

MJ
Mark J.
Parkville, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Mark said all was fine and they did their job and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Essex, MD
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Chris said they have been good to him and he has never had an issue.
This review was collected via phone interview by Customer Research Inc.

KC
Karen C.
Essex, MD
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
MD State Inspection
Friendly staff and clean environment. I appreciated the last minute appt and still getting the inspection completed quickly. I received a call explaining everything to me. Thank you all so much and I will continue to bring my car back for service....great job!

PT
Paige T.
Middle River, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Paige said the business did everything they were supposed to do and in a professional manner.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Essex, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Amanda said they were all extremely nice and professional. They helped her with what needed to be done so that her vehicle would pass inspection.
This review was collected via phone interview by Customer Research Inc.

GS
Gurinder S.
Essex, MD
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Gurinder said they are very good and they gave him overall satisfaction.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Fallston, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Thank you
Thank you

Verified Customer
Dundalk, MD
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
I have been taking my vehicles there for years because I won't go anywhere else.
I have had a lot of trouble finding a trustworthy auto mechanic. Being referred to All Phase Auto Repair by a friend, I was very skeptical and hesitant in the beginning.
My experience thus far with All Phase Auto Repair has been that it is customer-centered, genuine, and very personable. Every time I have taken one of my vehicles there, they have been upfront with me about issues needing repair.
I am very pleased and would refer All Phase Auto Repair to anyone in search of a good, honest, reliable Auto Repair shop.

DR
Dominic R.
Essex, MD
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Dominic said the business provided him with the answers he needed.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Essex, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
GOOD EXPERIENCE AS ALWAYS
JUST HAD AN OIL CHANGE DONE; PLEASANT EXPERIENCE THANKS TO TERRI'S USUAL CUSTOMER SERVICE EXPERTISE!

RL
Renee L.
Rosedale, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Renee said she got great service and the workers are very pleasant.
This review was collected via phone interview by Customer Research Inc.

DF
Daniel F.
Dundalk, MD
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Daniel said the business was great and the staff were professional.
This review was collected via phone interview by Customer Research Inc.