Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

362 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


CK
Corey K.
Auburn, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017
Oil change
Very clean with friendly employees.
Only reason I didn't give 5 stars was that the tech spilled oil down side of engine and didn't do a very good job of getting it cleaned off.

MF
Magin F.
Kent, WA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Clean garage
Very satisfied

RL
Robert L.
Auburn, WA
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Outstanding family business.
This shop is a first class family and friends team effort. Their can do and "done did" spirit made my day. This is one small business that deserves to thrive and grow.

CF
Cheryl F.
Auburn, WA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Cheryl said this business provided quick service. They answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Auburn, WA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Mike said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

CD
Carson D.
Auburn, WA
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Carson said the staff provided great customer service. They were straightforward, and they provided service in a timely manner. The experience was seamless.
This review was collected via phone interview by Customer Research Inc.

PE
Philip E.
Auburn, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Philip said the air conditioner in his vehicle is working great.
This review was collected via phone interview by Customer Research Inc.

YH
Yeng H.
Washington
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Yeng said this business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Federal Way, WA
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
First Rate customer service!
Very impressed with the communication of repairs & prices.

KO
Kyle O.
Auburn, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Kyle said this business is a great facility, they have great people and great service. They finished in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

LD
Lloyd D.
Washington
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Lloyd said this business tells the truth and they are always trustworthy.
This review was collected via phone interview by Customer Research Inc.

TH
T.J. H.
Washington
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
T.J. said the employees at this business did a really good job. They had good prices and helped him a lot.
This review was collected via phone interview by Customer Research Inc.

JZ
Jesus Z.
Vancouver, WA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Jesus said they got the job done.
This review was collected via phone interview by Customer Research Inc.

MW
Mackenzie W.
Enumclaw, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Mackenzie said this business is good. They are good at what they do.
This review was collected via phone interview by Customer Research Inc.

BS
Brittany S.
Auburn, WA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Brittany said the guys at this business gave her great feed back. She had her alignment done and they took photos. She liked the photos because it helped everything make sense.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Kent, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Jose said this business was really nice and John was trustworthy. He would return for more service.
This review was collected via phone interview by Customer Research Inc.

LR
Lisa R.
Chelan, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2017
Honest, fair, and quality work!
We had been told by the dealer that we needed more than $2000 in repairs done to our car. John (the owner) put our car up, checked out what the dealer had claimed we needed done and told us that the parts were in fine working order and did not need to be replaced. He recommended we keep an eye on things, but replaced our brakes (which we DID need) and counseled us regarding our 8-year old car with over 160,000 miles on it in terms of potential cost to keep it running vs. cost of replacing it. I felt like I was treated with respect and honesty and by not doing unnecessary repairs (he had the parts and was prepared to do the work), saved us almost $2000.

GH
Gary H.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Gary said he has a good rapport with the owner of this business. The prices and customer service are all good, and he feels comfortable there. That is why he keeps coming back.
This review was collected via phone interview by Customer Research Inc.

CP
Curtis P.
Washington
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Curtis said he had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

ZA
Zachary A.
Auburn, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Zachary said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.