Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


PE
Philip E.
Auburn, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017
Customer Service
Willing to work with you and make things right.

RT
Robert T.
Washington
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CK
Corey K.
Auburn, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017
Oil change
Very clean with friendly employees.
Only reason I didn't give 5 stars was that the tech spilled oil down side of engine and didn't do a very good job of getting it cleaned off.

SG
Summer G.
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017
First impression is what sticks!
Honest, respectful, precise and affordable. My first experience was directly with the owner and appreciate so much how he took car of my car. Will recommend to others and return.

CJ
Cena J.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Cena said the staff was quick and they were honest about what was going on.
This review was collected via phone interview by Customer Research Inc.

SW
Samuel W.
Seattle, WA
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Samuel said the business' prices, quality of service, and customer service has improved immensely.
This review was collected via phone interview by Customer Research Inc.

AB
Azure B.
Federal Way, WA
Mazda 5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017
New shop, Easy to find
New shop, it looks great. Quick service and customer service was on point

BC
Barb C.
Kent, WA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Always fair and honest employees are friendly and knowledgable.
Employees are friendly and knowledgable. John is fair honest and explains what he finds. He is thorough. Family friendly. Thank you skyline I am a live time customer

AP
Al P.
Auburn, WA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
The Best
I've been taking my car here for over a year. Each time I am impressed by their friendliness and professionalism.

GH
Gary H.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Feel comfortable working with John...
Price, working with owner on the problem. Quality of the work...all good.

RA
Roger A.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Fast Turnaround
I was blown away by the 24 hour turnaround. The estimate on cost, part availability, & completion of work were spot on. Given it was Tuesday July 2, I was expecting more like following Monday to pickup my truck. I took a chance they were right, & I'm happy with the result not losing any more time or money as a result.

MA
Mike A.
Auburn, WA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Great service
Great service and good communication with what services are needed.

JC
Jerry C.
Auburn, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
On time oil change
Had a 10 am appointment for an oil change was out in 30min, well done yall.

KG
Katie G.
Auburn, WA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Amazing
Amazing customer service.

HS
Heather S.
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Excellent Customer Care
Skyline Automotive went above and beyond. They worked with me regarding pickup and drop off times, clearly explained the issue and gave me several options for dealing with it, and returned my car to me not only with the issue fully fixed, but also having attended to a couple minor cosmetic issues without being asked and with no additional charge. I have never had anyone take such extraordinary good care of my vehicle.

BK
Ben K.
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Great service
Great service! I would definitely recommend them to anyone that needs work done on your car.

RS
Raelene S.
Kent, WA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Best Mechanic in town!!
I love Skyline Automotive and the service I receive from John. He is always honest and does a great job taking care of our SUV. Plus the office area is so clean and there’s coffee and treats.

JM
Jose M.
Auburn, WA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
Great service
John always does a great job with explaining what’s wrong with my vehicles and gives me the option to do the work or not. Always very attentive and the front desk lady is very friendly always a pleasure to get work done by him.

MC
Mike C.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Fast Service Reasonable Prices
Diagnosed the problem and fixed the electrical problem within 4 hours. Great service and communication. Highly recommend.

MM
Michelle M.
Auburn, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
this place is our hometown hero. I trust them with my vehicle which holds my family.
I trust them with my vehicle which holds my family. Each time I bring my vehicle to them I know that I can truly trust what they tell me. I’m a single mom I have been ripped off by many dealerships in Auburn. I know what they say and what they do or I have friends and within my budget. I am grateful to have an honest mechanic