Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 23 hours ago

Reviews


DR
Donnell R.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Donnell said the quote was fair, John was good about follow up and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Sumner, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Donald said he is going to bring the vehicle back in for service on his brakes. He also likes how excellent the staff are to deal with.
This review was collected via phone interview by Customer Research Inc.

CL
Cesar L.
Auburn, WA
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Cesar said the business had good communication and they provided good service.
This review was collected via phone interview by Customer Research Inc.

TH
TJ H.
Puyallup, WA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Very helpful and knowledge
I visited this business a few times and will always come back. Won’t jab you on price and explains everything along the way. Very happy with the work and personal experience you know you can trust as the owner is a visible face for the customer.

MB
Mitch B.
Auburn, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mitch said the business provided a good value, and they noticed other things that needed to be repaired.
This review was collected via phone interview by Customer Research Inc.

KS
Katey S.
Buckley, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Katry said the business did a great job and everyone was very friendly. She thought the person who rang her up was helpful and really knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Renton, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Alex said that he didn't have any problems, they explained everything and got it fixed.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Auburn, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Jeff said those guys are super. They worked to determine the problem before they told him what it was. John is pretty reasonable and ethical. . It was a good experience.
This review was collected via phone interview by Customer Research Inc.

JM
Joel M.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Joel said this business did a good job for a good price.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Auburn, WA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
David said the staff got him in quickly and the service was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

RK
Rob K.
Auburn, WA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Rob said his experience was quick and easy. The overall service was good.
This review was collected via phone interview by Customer Research Inc.

GO
Glen O.
Auburn, WA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Glen said the business is fine and he likes them.
This review was collected via phone interview by Customer Research Inc.

EW
Erbai W.
Auburn, WA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Erbai said he hasn't had any problems since he brought his vehicle in. They did a good job on the service.
This review was collected via phone interview by Customer Research Inc.

RQ
Robert Q.
Washington
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Robert said this business is great, they are honest and he loves them.
This review was collected via phone interview by Customer Research Inc.

DI
David I.
Auburn, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
David said he received timely service and the staff returned his vehicle back to him with in a reasonable time frame. The staff did a great overall job.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Auburn, WA
Geo Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Replace insturment cluster
John took the instrument cluster out because the speedometer was making lots of noise and would peg at 90 when doing 45 mph.
It could not be rebuilt so I found one on Ebay and it took a 5 days to arrive and I took it to the shop. I got the car back the next day and all is well.
Thanks
Jerry

DK
Dakota K.
Auburn, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Dakota said he was unable to diagnose the vehicle issue at another facility. He brought it to the business and the issue was resolved in less than an hour.
This review was collected via phone interview by Customer Research Inc.

AM
Alejandro m.
Auburn, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Alejandro said it was very good service.
This review was collected via phone interview by Customer Research Inc.

RR
Ronald R.
Auburn, WA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Ronald said the business is honest, takes the time to speak, and it tells him the truth.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Josh said the employees were courteous, explained all the work done, and were fast.
This review was collected via phone interview by Customer Research Inc.