Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


FP
Firelei P.
Auburn, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Firelei said she got good work done.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Auburn, WA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Great Trustworthy Service
Skyline Automotive got us in same day as I called and caught a potential problem we would face on our trip. They not only fixed what I initially came to fix but also fixed our potential problem within 24 hours of dropping our car off. We were able to make our scheduled trip and our car drives so much smoother and we feel safer. THANKS SKYLINE AUTOMOTIVE!

GA
Gary A.
Federal Way, WA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Honest and Quality
My brother referred me to Skyline. They diagnosed and repaired my vehicle quickly.
They were friendly and welcoming. They have a nice clean waiting area/play area for kids and....POPCORN!!! The best is that there is a 10% Discount off of labor for Veterans and active duty, Police and Firefighters...yeah, I love this place!

CS
Carlos S.
Washington
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Carlos said the business was very informative and honest. They did not take any shortcuts and they let him know exactly what was going on.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jim said he is impressed with the staff. John is great, and he has been there since they opened.
This review was collected via phone interview by Customer Research Inc.

PM
Pablo M.
Auburn, WA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Pablo said the staff is professional and did a great job. He stated the owner personally greets him and tells him what they are going to do to the vehicle and they guarantee the completed service.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
Washington
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Maria said the business is excellent and she will return.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Algona, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Quality, quick, highly recommended
Friendly understanding people with no pressure to do unwanted maintanance. Great breakdown of pricing and no unexpected fees. Very quick and prompt. They call you as soon as service is complete. My new shop for auto repair for sure.

JS
Josh S.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Josh said this business did good work. They explained everything they had to do. The service was done fast and it was done on time.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Puyallup, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mark said the business is great and they take care of him. John does a great job.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Auburn, WA
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Scott said his repairs came in above the price that was originally quoted to him.
This review was collected via phone interview by Customer Research Inc.

CA
Carrie A.
Auburn, WA
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Carrie said the business does a good job and they are very thorough.
This review was collected via phone interview by Customer Research Inc.

DR
Donnell R.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Donnell said the quote was fair, John was good about follow up and the customer service is good.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Sumner, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Donald said he is going to bring the vehicle back in for service on his brakes. He also likes how excellent the staff are to deal with.
This review was collected via phone interview by Customer Research Inc.

OC
Othmae C.
Auburn, WA
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Othmae said his experience was ok, the service was good.
This review was collected via phone interview by Customer Research Inc.

CL
Cesar L.
Auburn, WA
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Cesar said the business had good communication and they provided good service.
This review was collected via phone interview by Customer Research Inc.

TH
TJ H.
Puyallup, WA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Very helpful and knowledge
I visited this business a few times and will always come back. Won’t jab you on price and explains everything along the way. Very happy with the work and personal experience you know you can trust as the owner is a visible face for the customer.

MB
Mitch B.
Auburn, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mitch said the business provided a good value, and they noticed other things that needed to be repaired.
This review was collected via phone interview by Customer Research Inc.

KS
Katey S.
Buckley, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Katry said the business did a great job and everyone was very friendly. She thought the person who rang her up was helpful and really knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Renton, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Alex said that he didn't have any problems, they explained everything and got it fixed.
This review was collected via phone interview by Customer Research Inc.