Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

284 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LS
LOWELL S.
Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2018
Not sure all work was done
We brought in vehicle for an alignment issue and was told we had a problem with the rear end that would have required major work. They said they were able to align the car within specs and that the pulling to the left was tire wear. (Previously car pulled to the right). Was told they rotated the tires. Took car to discount tires and one wheel had never been balanced and the tires were never rotated.

So I’m not sure I’ll be back.
Mikey S. from Mikey's Automotive LLC responded on 06/28/2018

Looks like there was some confusion, Here's the details. This vehicle was brought in for an aligment and was pulling to the right. We found rear control arm seized up and recommended it to bring alignment angles into spec. Customer declined. We brought the angles as close to perfect as we could. On a test drive we were still pulling to the right. We than checked alignment again and found the angles had not changed. We then rotated front tires side to side(no charge) and found the pull followed the tire. Now pulling to the left. That confirmed the pull is from the tire. We recommended checking the warranty on the tire/or replace/and replace control arm in the end. Customer was only charged for the alignment. We didn't have a request to balance the tires nor did we charge them for a balance or rotate. Mikey's Automotive has always worked to earn the trust of its customers by being honest and thorough. Our reputation is everything as you can see by all of the happy customers. Please reach out to us if you have any questions.


HD
HEATHER D.
Edmond, OK
Toyota 4Runner
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2017
Not happy
They told me it would only cost $25 to fix my seatbelt and they charged me 50. I will not be back.

JI
JEREMIAH I.
Edmond, OK
Ford Cab & Chassis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/29/2019
Polite Staff, Mediocre/Incomplete Service
Brought an older truck in for some basic service, fixing a mild fuel leak, checking brake leak and a general look over the truck. Fuel leak was fixed but due to a lack of parts, it took quite a while to get done. Asked a few times what the status was and just sourced a new fuel line myself. Older truck, to be expected and all that. Decided to fix brakes myself after mechanic gave an accurate diagnosis. During a test drive the shift solenoid was sticking, was apparently fixed for another $150.00 in work. Noticed the issue happening again and tracked down the original (1990) vacuum line that was tied to the solenoid. Replaced the line and fixed it myself. The line was dried, stretched, dirty and was cracked, not a special part yet it wasn't replaced. The solenoid itself is a readily available part and a common source of issues, seems to make sense to at the very least, suggest a replacement be installed.

Staff was friendly, easy to get ahold of and seemed to know what they were doing otherwise. Not sure if I could recommend a shop based on this experience. Seems like recommending a restaurant based on how easy it is to get parking.

TW
Tyrone W.
Oklahoma
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/07/2018 Category: Service
Tyrone said he drove 2 hours to this facility to get a better deal, but he didn't get a better deal. He would not recommend this business because of the price change.
This review was collected via phone interview by Customer Research Inc.

KS
KRISTINA S.
Newalla, OK
Chevrolet TrailBlazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2018
Exhaust leak noise
While I appreciate the time taken to investigate my problem, I still don't think it has been resolved. I can still hear the original noise that led to the exhaust gasket being replaced. This is the first time I have had complete confidence in any automotive shop and still believe the tech just couldn't hear the same thing I hear. I have had this vehicle since it was brand new and I know what it should sound like. The tech who tried to diagnose the sound I am hearing does not have that experience with my vehicle. I still think the sound I am hearing is the same exhaust leak that was repaired and I can hear it getting a little louder each week. I will be calling for another appointment in the next few weeks to try to diagnose the problem again as soon as I have the time to leave the vehicle with you again.

RA
RICH A.
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2017
C10
Super nice people but took a little longer than expected, but did great work on the job they completed, they did cause a new issue with my old truck speedometer was working when I dropped it off and was not when I picked it up but a promised to fix it issue was given. I did ask for an oil change and to check my fluids. My oil was a half a quart low and my transmission was a pint low so I'm not sure if the oil changed happened but I'm sure they will correct all my concerns Rich Anthony 1968 C10 not 1974
Mikey S. from Mikey's Automotive LLC responded on 07/27/2017

Thank you for choosing us for you service needs. We do take a little longer when working with older cars. Unexpected delays are common with these. Bring the truck by anytime and we would be happy to look at the speedometer. We topped off all of the fluids but found both oil leaks and transmission leaks. The engine is also consuming a lot of oil. This vehicle will need to be topped off everytime it drives until it gets that new performance motor or rebuild. Look forward to seeing the truck again! Thanks


RD
ROBIN D.
Edmond, OK
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019
Did a good
Good place to get your car work on so far but it was my first time there

VE
Victor E.
Oklahoma
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Victor said the service was good and timely.
This review was collected via phone interview by Customer Research Inc.

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Nathan B.
Oklahoma
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Nathan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

PM
Peirce M.
Oklahoma
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2018 Category: Service
Pierce said the staff did a great job but a mechanic accidentally broke a bolt and plate piece.
This review was collected via phone interview by Customer Research Inc.

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Timothy W.
Oklahoma
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Timothy said they have always been consistent.
This review was collected via phone interview by Customer Research Inc.

JW
Jerry W.
Oklahoma
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Jerry said he thought this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jessica W.
Oklahoma
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Jessica said the first time she went to the business, the staff completely messed up, and she had to go back to redo the service.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Oklahoma
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018 Category: Service
Patrick said the staff was very kind and the service was fast.
This review was collected via phone interview by Customer Research Inc.

BC
Brad C.
Oklahoma
HUMMER H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Brad said he'll bring his vehicle back because it's still acting up.
This review was collected via phone interview by Customer Research Inc.

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Amy H.
Oklahoma
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Amy said the staff was nice and helpful. She had a overall good experience, but they didn't call when her vehicle was done.
This review was collected via phone interview by Customer Research Inc.

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Glen F.
Oklahoma
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Glen said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Oklahoma
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
James said this business is very good. Mikey was professional and informative. The staff was prompt and the service was timely. He was both pleased and impressed.
This review was collected via phone interview by Customer Research Inc.

BT
Bryan T.
Edmond, OK
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Bryan said the business provides good service. His one concern is that they could work on their communication. When he called to check on his vehicle they indicated that it had been ready, but no one notified him.
This review was collected via phone interview by Customer Research Inc.

GF
Glen F.
Oklahoma
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
Glen said this business provided good service
This review was collected via phone interview by Customer Research Inc.

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