Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

284 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JI
JEREMIAH I.
Edmond, OK
Ford Cab & Chassis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/29/2019
Polite Staff, Mediocre/Incomplete Service
Brought an older truck in for some basic service, fixing a mild fuel leak, checking brake leak and a general look over the truck. Fuel leak was fixed but due to a lack of parts, it took quite a while to get done. Asked a few times what the status was and just sourced a new fuel line myself. Older truck, to be expected and all that. Decided to fix brakes myself after mechanic gave an accurate diagnosis. During a test drive the shift solenoid was sticking, was apparently fixed for another $150.00 in work. Noticed the issue happening again and tracked down the original (1990) vacuum line that was tied to the solenoid. Replaced the line and fixed it myself. The line was dried, stretched, dirty and was cracked, not a special part yet it wasn't replaced. The solenoid itself is a readily available part and a common source of issues, seems to make sense to at the very least, suggest a replacement be installed.

Staff was friendly, easy to get ahold of and seemed to know what they were doing otherwise. Not sure if I could recommend a shop based on this experience. Seems like recommending a restaurant based on how easy it is to get parking.

TW
Tyrone W.
Oklahoma
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/07/2018 Category: Service
Tyrone said he drove 2 hours to this facility to get a better deal, but he didn't get a better deal. He would not recommend this business because of the price change.
This review was collected via phone interview by Customer Research Inc.

LS
LOWELL S.
Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/18/2018
Not sure all work was done
We brought in vehicle for an alignment issue and was told we had a problem with the rear end that would have required major work. They said they were able to align the car within specs and that the pulling to the left was tire wear. (Previously car pulled to the right). Was told they rotated the tires. Took car to discount tires and one wheel had never been balanced and the tires were never rotated.

So I’m not sure I’ll be back.
Mikey S. from Mikey's Automotive LLC responded on 06/28/2018

Looks like there was some confusion, Here's the details. This vehicle was brought in for an aligment and was pulling to the right. We found rear control arm seized up and recommended it to bring alignment angles into spec. Customer declined. We brought the angles as close to perfect as we could. On a test drive we were still pulling to the right. We than checked alignment again and found the angles had not changed. We then rotated front tires side to side(no charge) and found the pull followed the tire. Now pulling to the left. That confirmed the pull is from the tire. We recommended checking the warranty on the tire/or replace/and replace control arm in the end. Customer was only charged for the alignment. We didn't have a request to balance the tires nor did we charge them for a balance or rotate. Mikey's Automotive has always worked to earn the trust of its customers by being honest and thorough. Our reputation is everything as you can see by all of the happy customers. Please reach out to us if you have any questions.


HD
HEATHER D.
Edmond, OK
Toyota 4Runner
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2017
Not happy
They told me it would only cost $25 to fix my seatbelt and they charged me 50. I will not be back.

MP
MARK P.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Friendly service
My vehicle has been serviced here for a few years. I have always received excellent service! Mikey takes great interest with all his customers. I will recommend his shop to my friends.

BB
Byron B.
Oklahoma City, OK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Byron said Mikey is a good guy and he really likes the service.
This review was collected via phone interview by Customer Research Inc.

TG
Theolimpa G.
Oklahoma City, OK
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Theolimpa said the staff are nice, knowledgeable, and don't feel like they are going over on her.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Oklahoma
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Kyle said they worked him in and helped him get it done fast to get him back on the road.
This review was collected via phone interview by Customer Research Inc.

TG
Theolimpa G.
Oklahoma City, OK
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Theolimpa said the staff are nice, knowledgeable, and don't feel like they are going over on her.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Oklahoma
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Kyle said they worked him in and helped him get it done fast to get him back on the road.
This review was collected via phone interview by Customer Research Inc.

CS
CHRISTOPER S.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Great Service
All I can say is that Mikey is fantastic. He made sure to give me updates frequently, prompt service and absolutely went the extra mile for me.

I have had plenty of bad encounters as we all have over the past 20 years (feeling taken advantage of) and Mikey has renewed my faith in honest mechanics. I feel the pricing was fair, knowledge exceptional and timing incredible.

I would absolutely recommend his services to anyone in the area.

2006 F-350 lifted.
- Alignment
- New U-joint
- New ball joint
- New trailing arm bushing
- Multiple test drives to ensure the vehicle was road reliable
- "I know it sounds crazy" Extra care in inspections as my mother is driving this vehicle across country in the next week. "Mikey made it a point to put test drive my vehicle himself to ensure everything passed.

CR
Craig R.
Oklahoma
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Craig said the business communicated very well and the price was fair, and they did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

ML
MARK L.
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
2006 Chrysler Sebring
The excellent mechanic provided a really good analysis of what the problem with my Chrysler Sebring was and how it could be fixed in the long-term. In the end the expense in parts, time, and labor was pretty close to exceeding the value of the vehicle and I chose to implement an offered routine temporary fix that should mitigate most of the problem I was experiencing. If this was a newer vehicle I'd do the long-term fix. Staff members are personable, positive, and professional. I think this is a great place to do car maintenance and repairs. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

DC
Doug C.
Oklahoma
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Doug said that he does a lot of business with them, they set themselves apart by really caring about customers, not money which is hard to find these days.
This review was collected via phone interview by Customer Research Inc.

BW
Bryan W.
Oklahoma
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Bryan said the service was great and was completed quickly. The business did a good job and it wasn't too expensive.
This review was collected via phone interview by Customer Research Inc.

JJ
Joyce J.
Oklahoma
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Joyce said the business was excellent and they are always good to her, and she even recommended it to her daughter, who takes her vehicle there. She added that they are nice and have a good personality.
This review was collected via phone interview by Customer Research Inc.

BR
BRADY R.
Concho, OK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Knowledgeable Staff!
I went in for a simple tire rotation but learned so much more. I've always been told to rotate my tires every so many miles, but they helped me understand more why it's important. I chose to just wait for my vehicle and learned much more with the interaction and education they were helping other customers with

RD
ROBIN D.
Edmond, OK
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019
Did a good
Good place to get your car work on so far but it was my first time there

DW
Darrel W.
Edmond, OK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Darrel said the employees were fast and efficient, and the price seemed to be fair.
This review was collected via phone interview by Customer Research Inc.

JH
Jan H.
Edmond, OK
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Jan said the staff at this business was very helpful and courteous.
This review was collected via phone interview by Customer Research Inc.