Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

222 Reviews

90% Would Recommend
Latest Review 3 days ago

Reviews


RT
Robert T.
Portland, OR
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Robert said the staff at this business were very professional and caring about their customers. At the high cost of everything these days, this business makes sure it is worth it when he comes into their business.
This review was collected via phone interview by Customer Research Inc.

TA
Tess A.
Happy Valley, OR
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Tess said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

VK
Vanessa K.
Portland, OR
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Making my BMW safe
I wanted to thank the staff at Art of Maintenance for doing a thorough, methodical inspection of my aging BMW. They gave me price-point options, took the time to expediently fix what needed to be fixed, and even replaced some old, rat-chewed wires free of charge! The staff are courteous, informative, and never pushy. I fully intend to use them for any and all future auto-mechanical issues, and highly recommend their services!

SS
Sam S.
Portland, OR
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sam said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RC
Russel C.
Portland, OR
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Russel said everything was very quick and as described at this business. Everyone was friendly.
This review was collected via phone interview by Customer Research Inc.

JT
JOHN T.
Portland, OR
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Jusst the beest
For many years I had my 1995 Explorer serviced at local Ford dealer and was increasingly dissatisfied. Several years ago I began taking it to Art of Maintenance and have been thoroughly satisfied with their work and friendly attitude ever since.

Anonymous avatar
Verified Customer
Portland, OR
Chevrolet HHR
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018
Cordial,Responsive and professional
The work done was fine and I have no complaints about that aspect. My radiator was shot and needed to be replaced. Since it is my only means of transportation I had to get it done quickly so didn't have time for comparison shopping. I was told it would be around $1200.00 which I felt was ridiculous but I had no options. The final bill was $1484.50 which was easily double most estimates on line. After talking with other shops and people with knowledge that I respect the common theme is "boy, they saw you coming" or "Man, they really put the boots to you". I was charged extra for flushing because I had supposedly used some kind of coolant sealer. Seriously??

TD
Tina D.
Portland, OR
Buick Verano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2018
Please include break down of cost on report
Con:I could not find a break down of what i was charged(hourly rate, time spent on repair, cost of each part, ect.) on the bill.
Pros: Service was great, they were quick and efficient. They take great notes, have a web site to view your report and send a link to your cell phone to have on the spot viewing. They showed me the damage parts.

CH
Charles H.
Portland, OR
Honda Civic Si
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Charles said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JV
Jeff V.
Portland, OR
Toyota Previa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jeff said this business was great. Everything went as planned. He was happy.
This review was collected via phone interview by Customer Research Inc.

CJ
Cooper J.
Portland, OR
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Cooper said the service was good overall.
This review was collected via phone interview by Customer Research Inc.

AG
Angela G.
Canby, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Angela's son. He said his vehicle works well.
This review was collected via phone interview by Customer Research Inc.

TL
Tyler L.
Portland, OR
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tyler said the employees are always very fast and they get the job done.
This review was collected via phone interview by Customer Research Inc.

AS
Arthur S.
Portland, OR
Toyota Land Cruiser
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018 Category: Service
Arthur said he would not recommend the business because the staff cant fix the vehicle. They have had the vehicle for 3 weeks and it is still there. He is disappointed in their ability to service the vehicle.
This review was collected via phone interview by Customer Research Inc.

RI
Ron I.
Garden City, ID
Pontiac Grand Am
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/22/2018 Category: Service
Ron said he still had issues when the vehicle was finished. He didn't seem to get a real sense of care or understanding from the staff.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Portland, OR
Pontiac Torrent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the facility had qualified technicians who provided quick and effective service. He stated to only go to this facility if one has deep pockets.
This review was collected via phone interview by Customer Research Inc.

DM
Dominic M.
Portland, OR
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Dominic said the customer service was great. This is a very reliable business.
This review was collected via phone interview by Customer Research Inc.

IW
Iba W.
Portland, OR
Chevrolet Impala
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018 Category: Service
Iba said it was good that the business did the work but, there was a lot of misspelling in the reports, and the personalities could have been nicer.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Portland, OR
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Terry said everything was fine. He had a great experience. He liked the person that helped him. The staff were super nice.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeff J.
Portland, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Jeff said the staff figured out what was needed and then did it in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.