Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

877 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
100% Would Recommend
Latest Review about 12 hours ago

Reviews


JB
John B.
Lambertville, NJ
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017
Honesty
We have a 1995 Chevy Lumina Amwell Auto has been helping us keep running. Sadly, our time is running out, but Amwell has been awesome helping us keep 'her' on the road. Thank you!
KEVIN S. from Amwell Automotive Inc. responded on 01/20/2017

Pam and John, We are so blessed to have such great clients, Thank you for the privilege of keeping your fleet rolling, have a great weekend


HC
Heidi C.
Lambertville, NJ
Kia Sportage
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/14/2016 Category: Service
Heidi said this business had her vehicle for about three days before she got a call back in regards to what was wrong with it. She was not excepting the bill to be as high as it was especially considering the only thing wrong was that her fuel tank was empty. Based on her experience she said she probably would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 07/18/2016

Heidi, I am sorry your experience was not perfect. As with any towed in vehicle we place the utmost importance in returning your car as quickly as possible. I would love to discuss the diagnostic time needed to confirm the no start condition with your car, please call me at 609-397-8032 at your convenience. Thank you Kevin


PE
Patrick E.
Lambertville, NJ
Saturn Ion 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2015
Awesome service
Great customer service

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2015
Awesome service
Great customer service
KEVIN S. from Amwell Automotive Inc. responded on 12/21/2015

Good morning Pat, Thank you for the kind review. We spoke on the phone and confirmed the no response to the recommendation was accidental. I appreciate the correction, thanks you for being such great clients, have a Merry Christmas, Kevin


EH
Ellen H.
Lambertville, NJ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2014
Exellent service. I
always felt respected by Amwell Auto and trusted them to give me truthful, helpful information about my automobile and to fix and maintain it properly

JL
Jason L.
New Jersey
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Jason said this business fixed all his issues.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/13/2013 Category: Service
Jason said he had to bring the vehicle back twice. The air compressor still wasn't fixed. He wouldn't recommend the business based on this experience.
This review was collected via phone interview by Customer Research Inc.
KEVIN S. from Amwell Automotive Inc. responded on 09/16/2013

I called Jason to discuss the problems he expierenced (I have not recieved a call back so far) We originally installed a air conditioner compressor clutch March of 2012, there was a problem with the clutch March of 2013 we corrected under warranty. Jason never called back after with any concerns. I worked with Jason due to financial issues and did not recieve final payment until recently. I am disappointed in the low rating and wish Jason would of reached out to us with concerns there was plenty of oppurtunity since I spoke with him several times in attempt to obtain payment.


BM
Beth M.
Weehawken, NJ
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Service
All around great service.

DB
David B.
Lambertville, NJ
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service consistency
Among many reasons I value using Amwell Automotive for my auto service needs, one stands at the top of the list, consistency of great service. Thanks to the team at Amwell Automotive, I've never had a bad experience. Consistently great service

SD
Shawn D.
Lambertville, NJ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
ghost muffler
if they were to film another MacGyver show, it would be set in Lambertville and it would feature Kevin and Pat fixing my muffler with paperclips and chewing gum. I am a huge fan!
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Shawn, I would not say we are worthy of the MacGyver title. Although we have been known to be creative when the repair warrants it. I am glad we were able to stitch your exhaust back together. Have a great weekend


DM
Daniel M.
Lambertville, NJ
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Reliable
Professional comprehensive service
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Dan, Perfecting our processes is ongoing we want to provide the absolute best and enjoyable service possible. Sounds like we are reaching the mark. Thank you for the long term relationship and trust. Have a awesome day 


TM
Ted M.
Lambertville, NJ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Communication!
The detail and follow up on your vehicle is awesome. I definitely have confidence that my vehicles are safe and will last a very long time.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Ted, long term vehicle ownership is something we believe in and will work hard to properly advise and help to budget for the long haul. Thank you for sharing 


CL
Charles L.
New Hope, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Amwell Moves Heaven & Earth To Make A Great 29th Birthday For Our Daughter!
Our daughter from Massachusetts had only a couple of days off from work to visit us in PA for her 29th birthday and to get her 2006 Sonata serviced at Amwell Despite an extensive amount of work that was required, Amwell delivered the goods as promised and with plenty of time to spare, making it the one of the best birthday presents a parent could provide a child. You guys are the best!!

Sincerely,

Chip & Nancy Lloyd
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Chip, I am so glad we could help make the Birthday gift a success. Thank you for giving us a couple of days to deliver and as always it is a pleasure working with you. 


JK
Jeff K.
Lambertville, NJ
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Always a good job !!!
Amwell Automotive always is able to recognize a problem that needs fixing... always does a good job... backs up their work.... and I recommend them to others all the time
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Jeff, Referrals are always the best reflection on our performance. Keep sending us new clients it is always a pleasure to show them the Amwell way.


ND
Nancy D.
Lambertville, NJ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Top-notch, knowledgeable, efficient,honest
Best shop in the area! I've been taking my vehicles there for about 20 years and can't imagine going anywhere else. Mechanics are friendly, knowledgeable, efficient and honest. I highly recommend them.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Nancy, Wow now thats an awesome review, Thank you so much. We really appreciate it. 


AB
Art B.
Lambertville, NJ
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Subaru check over
Thanks for giving an honest assessment and advising to not invest any more in the old car. I have known there were issues but used it very sparingly and used extra care.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Art, The last thing we want to do is provide poor advise for our customers. Sometimes the investment in repairs is not the best direction. Glad we could help.


BB
Barbara B.
Carversville, PA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
A top garage with guaranteed work and courteous service.
A good place to bring a vehicle for reliable, quality service.

JH
Jerelyn H.
Lambertville, NJ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Communication
Great communication from the front desk through to the owner / mechanic Kevin.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Jerelyn, Communications in any relationship is so important. It is always rewarding to show new clients the way we so business. Thank you for giving us a try. Enjoy the fall weather


JF
Jean F.
Lambertville, NJ
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Amwell Automotive, Inc.
When my car needed a repair, I described the problem to Kevin, the co-owner, and he said that I would not need an appointment for that type of repair, just stop by when I had some time. I did, and Kevin himself took care of the repair while I waited -- which wasn't long. This was the first service I had at Amwell Automotive and I am so pleased with the service as well as the friendly atmosphere.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Jean, we want nothing more than to make your experience as easy as possible. Simple things I can do quickly are never a problem. Glad we could help.


JS
Jacqueline S.
Lambertville, NJ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Always a good experience!
When I pick up my car from Amwell Automotive, I feel safe and confident knowing that my car will be dependable until it’s next servicing!
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Jacqueline, There is nothing more rewarding for us than being able to  keep your car safe and perfect. We appreciate the trust. Have a great day


SL
Sean L.
Lambertville, NJ
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
The best, as always.
These guys know their stuff. They are very kind and very accommodating. I will never go anywhere else!
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Sean, We always strive for perfection, I am glad we could help quiet your ride. Thanks again


BR
Beth R.
Lambertville, NJ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
toyota sienna 206
exceallent job.
KEVIN S. from Amwell Automotive Inc. responded on 11/09/2018

Beth, Thank You we really appreciate it.


Displaying Review 1 - 20 of 877 in total