Wolf's Westside Automotive

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

179 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


JM
JAMES and MONICA M.
Manchester, MI
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/20/2017
1
$55.00 for a simple oil change is to much. Charging $16.95 for an additive I didn't ask for is excessive. I was upset a few years ago about an overcharge on a brake job. I thought I'd give you another chance. I tried.
Jim Mann

SC
SHANE C.
Manchester, MI
Chevrolet Silverado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/08/2016
Parts over priced. Nice professional staff.
I had to turn down the $1500 brake job/wheel hubs due to cost. They charged 252.99 for wheel hubs. I found the same hubs (WE60826 by BCA) for 134.12. A significant difference. When replacing the wheel hub, the rotors are removed. There shouldn't be an additional labor cost to replace the rotors when rotor removal is already included in hub removal. But...staff was nice and friendly. I can speak on quality of work, but I assume it would be good.

DC
David C.
Manchester, MI
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2018 Category: Service
David said he had work done there before and the issues with the vehicle were not resolved. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Onsted, MI
BMW Z3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/12/2017 Category: Service
Jim said the business had a tough time swapping his tires. He said it took 2 tries for them to do this.
This review was collected via phone interview by Customer Research Inc.

CF
CHARLENE F.
Manchester, MI
Subaru Impreza
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2016
Manufacturer's specs for tire pressure
Hi Pete,

I checked the pressure in my tires today and was dismayed to find that all four tires were filled to 38 psi. The tires were 'cold,' i.e., the car had sat overnight. The recommended pressure is 33 for the fronts and 32 for the rears. Can't understand why they were overfilled when I had specifically asked that they be filled to the manufacturer's specs.

Really, I need to be able to trust you guys when it comes to work on my car, as I am often driving alone at night. So, for your penance, you can put that plastic rivet in where it is missing on the front right wheel well of the car, as I had mentioned to you. What time will you be leaving with your crew to go to the gym?

Thanks---
Charlene Fluder

AM
Andrew M.
Manchester, MI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2018 Category: Service
Andrew said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DN
Dave N.
Michigan
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2017 Category: Service
Dave said the mechanic was able to diagnose one problem but he still has another.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Manchester, MI
Ford Freestar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Nancy said they always go to this business.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Manchester, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2017 Category: Service
Andrew said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Michigan
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017 Category: Service
John said this business provided amazing service. He was very pleased with them.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Adrian, MI
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
David said they conveniently close.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Michigan
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016 Category: Service
Nick said he was satisfied with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

VG
VICTOR G.
Manchester, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Expert Mechanics and Down home Service
Pete and the staff at Wolfe's are fantastic! Fair prices, exceptional customer service make this local shop stand out. Why drive out of town when you can get it all right here?

Great place to keep my families vehicles tuned up and ready to roll!

Thanks Pete!

DF
Dick F.
Manchester, MI
Lincoln
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Dick said the employees were very friendly. They took care of his vehicle. They provided good work. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Michigan
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Doug said the staff were all friendly, helpful and good people. He stated he liked the small-town feeling he experienced at the business.
This review was collected via phone interview by Customer Research Inc.

IL
Ivan L.
Grass Lake, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Ivan said staff member, Pete, was very accommodating, even with last-minute changes.
This review was collected via phone interview by Customer Research Inc.

CH
Cooper H.
Ann Arbor, MI
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Cooper said his experience with the business was great. The guys were super nice and the service was super easy. It was fast and the price was fair.
This review was collected via phone interview by Customer Research Inc.

TA
TIM and JOYCE A.
Manchester, MI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
Trustworthy and reliable
Repairs were completed in a very timely manner for less than quoted cost.

RM
Rob M.
Jerome, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Rob said they are courteous, honest and do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

TB
TERRY B.
Manchester, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Great service
Thanks for your fast and fabulous service. Your staff is courteous and very helpful when answering my questions also. I appreciate having such a premium business close by. I will call you again for future car repairs. Thank you.

Displaying Review 1 - 20 of 179 in total