First I would like to thankyou for your review. Was there something specific about your visit to us with your 2008 Tundra that you had issues with? As I read the invoice I see no mention about your concern of something "broken" upon picking up your vehicle. Please feel free to contact me with any concerns you might have, especially with our workmanship or service. thankyou.
Dear Mr. Neal,
I am shocked to see this review, and was unaware that you are unhappy with our service or repair work. ALL our work comes with a 24 month, 24,000 mile warranty. If my Service Advisors gave you the wrong impression about this, then I need to know about it. Kodiak is a small town, Please stop by the shop anytime if you wish to discuss this situation in person.
Jason, Thanks for your honest review of your expierence with Midtown. I am sad to hear that we did not meet your expectations. Because of our remote location, and lack of Dealership Experts, we do the best we can. Again, I appoligize for my team not understanding your specific vehicle issue.Aaron Walton
• Excellent documentation of inspection for additional repairs needed
• Counter Staff and Technicians seem well informed and very proficient!!