Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

482 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


TD
Tom D.
Mill Valley, CA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Honest, reliable.
I trust these guys.

LP
Larry P.
Mill Valley, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Larry said the employees are nice, knowledgeable, on time and provide reasonable work. He's very happy with the work and has been a customer for decades.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Mill Valley, CA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
150,000 mile service efficiently completed
Took my 2001 jeep in for a 150,000 service. B&G was very thorough and Sara in the front office was very informative and clear about the work to be completed. vehicle was done on schedule. Love the service at B&G. I am an ongoing customer. Trust them completely with my old jeep and they never let me down.

ED
Edward D.
Mill Valley, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Edward said their communication, convenience, and clarity makes them good, He said they are nice people and were recommended by his neighbor.
This review was collected via phone interview by Customer Research Inc.

BF
Beth F.
Mill Valley, CA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Beth said overall the visit went well at the business.
This review was collected via phone interview by Customer Research Inc.

MK
Marryn K.
Bolinas, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Marryn said her vehicle was done in 12 hours and has been working since.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Mill Valley, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
John said the business was quick to service his vehicle, they explained what they were doing, and they charged a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SC
Stephani C.
Mill Valley, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Stephani said the staff are fantastic.
This review was collected via phone interview by Customer Research Inc.

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
True honesty
My radiator had to be replaced. In the course of replacement an AC hose was damaged. Now, had they told me it needed to be replaced I would have believed them. Instead they told me they damaged it and they would replace it. That’s why I go to Bill. He’s honest. Bill and company are the best.

CM
Colin M.
Mill Valley, CA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Colin said this business was very friendly and fast.
This review was collected via phone interview by Customer Research Inc.

SF
Sadaf F.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sadaf said when she got her vehicle to the facility they already knew what the issue was and that made her pleased.
This review was collected via phone interview by Customer Research Inc.

DV
Dane V.
Mill Valley, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Dane said this business had a quick turnaround, they did a good job and fixed the problem.
This review was collected via phone interview by Customer Research Inc.

KC
Kristy C.
Mill Valley, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kristy said the staff were really good.
This review was collected via phone interview by Customer Research Inc.

ST
Sarah T.
Mill Valley, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sarah said everything went perfect with her vehicle at the facility. She stated the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Greenbrae, CA
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Honest pricing, dependable service and friendly staff.
B&G is always friendly on the phone and when scheduling service, knowledgeable about the work they do and repairs are very reasonable. I will always take my vehicles here.

AL
Andy L.
Mill Valley, CA
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
B&G Automotive , personalized fine service and knowledgable superior mechanical ability.
Over the years B&G have treated both my vehicles and I with great care and respect, helping both of us get thru many challenge of life. Most of my cars have been older and have come in a bit worn and challenging. Somehow, with expertise that is hard to fathom, my cars continue onward and get smoothly back on the road, something that's hard to find with many other establishments. The atmosphere at B&G is jovial and friendly and they make me feel comfortable, even when I am facing a decision regarding my car with well over two hundred thousand miles on it. That old Volvo would have been put to rest long ago if not for the superior service and mechanical expertise of Mill Valleys B&G automotive.

PC
Pete C.
Mill Valley, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Pete said they seem knowledgeable, quick, and pretty affordable.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Mill Valley, CA
BMW 740i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Paul said he had a wonderful experience and he's always had good service and he will return.
This review was collected via phone interview by Customer Research Inc.

JF
Jean F.
Mill Valley, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great dervice
They always give great & profession service!!
Great personal service too!!

DB
David B.
California
Volvo 940
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
David said he likes the excellent customer service and their workmanship.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 482 in total