Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

429 Reviews

99% Would Recommend
Latest Review about 4 hours ago

Reviews


JS
Jonathan S.
Irvine, CA
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Jonathan said this business had good service. They had a fair price and they picked up and they dropped him off at the office. He trusts Tim, Sam, and the mechanics.
This review was collected via phone interview by Customer Research Inc.

YF
Ying F.
Irvine, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Ying said she was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

MC
Mu-ling C.
Irvine, CA
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Mu-Ling said the staff were very friendly. The service was efficient and they provided quality work.
This review was collected via phone interview by Customer Research Inc.

JT
JESSICA T.
Irvine, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Love this place
Conveniently located and always excellent service! Everyone who works here is so kind and willing to walk you through every step of the process with no pressure on you as the customer. Best experience I've had at a service shop.

SA
SAMANTHA A.
Laguna Hills, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
AWESOME SERVICE!!! THANK YOU TIM!!!!
Cartech Auto Service was absolutely amazing and understanding that I had to be back to work by a certain time and got me in and out in a flash for my smog! I had recommended someone go in for a smog before I had even been there so of course, I would go when I needed one, and I dont regret it at all! Will definitely continue to recommend people go to Cartech Auto!

JT
JED T.
Irvine, CA
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Great follow up
I asked Tim to check my oil level and he looked into it immediately when I arrived. Chief mechanic, David was also very helpful.

CL
CHRIS L.
Parker, CO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
The only place I take my car
Cartech has been my servicer for a few years and will be going forward. Sam had always done right by me and this is the place I will continue to go.

SC
Sebastian C.
Anaheim, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Sebastian said Sam, the employee who works at the front desk was nice, and he took care of him. They were honest and he was pleased with the good work.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Irvine, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
JED T.
Irvine, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017
fast, friendly and good service
This is my 3rd vehicle serviced by Cartech. Oil change was good but my tire pressure for all 4 tires were set too high at 40 psi even though the 2014 Toyota Avalon recommended (and also Bridgestone) pressure is 35 lbs psi. I had to release the excess air. Also, oil level seems to be too high. Prior to this, my other car, an Infiniti G37 brake rotor and pads were passed by a dealership 2 weeks before I brought the G37 into Cartech for oil change but Cartech said there was a slight issue with the brakes. I have only asked Cartech to check my brake PEDAL slightly squeeky noise (a really minor spring sound only audible inside the car - driver side compartment that needs a light WD 40 lube, and not any noise from outside at the wheels) but they couldn't fix it and told me there was a brake rotor issue. I'm confused. Overall, a good shop and I would still recommend Cartech.

TB
Tracy B.
San Clemente, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Tracy said they provided excellent customer service and they did good work.
This review was collected via phone interview by Customer Research Inc.

LG
LAURA G.
Newport Beach, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Excellent service.
Everyone very professional.

DC
Derek C.
Laguna Beach, CA
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Derek said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

VL
Vladimir L.
Aliso Viejo, CA
Jaguar X-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Vladimir said he was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

KT
KATHERINE T.
Irvine, CA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017
Customer Service
I visited Cartech Auto Service for the first time from a family referral and wished I knew this place existed. The place was clean, close to home & work and Time (the owner) was so professional. He listened to my car concerns and was able to discuss and give me advice on my car. He was honest and such a happy person. It's very hard to find a good car service places/technicians that are nice and helpful, especially with a Mercedes - you can't just go to any car service. I definitely will be back!

DM
Dan M.
Rancho Santa Margarita, CA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2017 Category: Service
Dan said this business didn't find anything wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Madeleine B.
Irvine, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Madeleine said the service at this business is really good. The staff is friendly and their explanation is really good. She said she never felt like she was being taken advantage of and she is very happy with them. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LN
LE N.
Huntington Beach, CA
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Great service
Honest and genuine service. Will come back.

AB
ALESSANDRO B.
Irvine, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017
Great, honest
Service was quick, and the estimate was accurate. Very happy. Much more affordable than the dealership.

AL
Allen L.
Irvine, CA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2017 Category: Service
Allen said he has 17 years of experience with this business. Their prices are a little higher than average. They provide top notch customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 381 - 400 of 429 in total