Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

290 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


LY
Les Y.
Ladera Ranch, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Les said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Orange, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Service, Character of employees,
Have used them 2 times both times they have shown NOTHING but the highest quality of service, understanding the costumers predicament! They let you believe in auto mechanic’s again!!

LL
Luz L.
Irvine, CA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Luz said the business's staff was nice and they were quick.
This review was collected via phone interview by Customer Research Inc.

SA
SAYED A.
Irvine, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Best service in Town
I WAS REFERRED BY TRIPLE AAA. OWNER TIM WAS VERY NICE AND HELPFULL. ALSO CHARGES WERE VERY REASOABLE. HE INSPECTED THE CAR AND GAVE HIS HONEST OPINION. I WILL RECMOND CAR TECH AUTO SERVICE TO EVERY ONE.

EA
Ed A.
Irvine, CA
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ed said the business did a good job and had his vehicle ready on time.
This review was collected via phone interview by Customer Research Inc.

HL
Hyun L.
Irvine, CA
Honda S2000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Hyun said the staff was professional.
This review was collected via phone interview by Customer Research Inc.

HM
HAMELMAL M.
Irvine, CA
Mercedes-Benz GLE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Car inspection
There customer service and the job is excellent.
Very clean place...

HG
Hanna G.
Irvine, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Hanna said she did not know anything about her vehicle and the staff explained it to her. Now, her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

LM
LAURA M.
Irvine, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellent customer service
Couldn’t be happier to have found such an amazing and trustworthy place to take our cars. Impeccable customer service, fast service, and reasonable prices. Definitely worth the drive!

TH
TAYLOR H.
Santa Barbara, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Customer Service Way Above The Norm
I can't speak more highly of Tim and his staff at Car Tech Auto Service.

I live 2.5 hours away from Car Tech Auto, but purchased a work truck in the Orange County area. An hour after the purchase, the truck died. getting it towed was an arduous process, but in the end I dropped it off at 2 am, at Car Tech Auto, per AAA's recommendation.

When I returned the next day I was greeted by the owner, Tim. From the start he listened to me. He actually LISTENED. He listened to my dire situation, of being stranded with a broken down vehicle, 2.5 hours from home, and immediately began to help. Car Tech Auto is not set up to work on large diesel commercial trucks, but Tim allowed me to keep the truck at his shop while I worked to get the truck up and running again.

Tim truly cares about his customers. He is fair, and has very knowledgeable staff. I wish I lived closer, because I would be a customer for life.

BF
BILL F.
Irvine, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
SMOG check
I took my 2010 Toyota Sequoia in for a SMOG check. Making an appointment online was a breeze. When I arrived, I was greeted outside the office by a Cartech employee, who welcomed me by name. I was very impressed. The work was performed in about 20 minutes, with all DMV paperwork electronically transferred for me. I could not have been more pleased with the overall experience.

ER
ED R.
Riverside, CA
Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Great customer service and professionalism
Great customer service and professionalism

AG
AJ G.
Irvine, CA
BMW X4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Emissions test.
Fast. Super polite. A job well done.

LB
LLOYD B.
Irvine, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great Service
I came in and was treated great the entire time. Tim was very friendly and i will definitely be back.

Verified Customer
Irvine, CA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Smog check on my 2006 Jeep Liberty
Cheerful and efficient service; prompt to greet me; pleasant, clean and bright store and waiting area; close to my home!

JP
Jill P.
Irvine, CA
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jill said this is a very efficient business. The staff are all nice and she recommends them.
This review was collected via phone interview by Customer Research Inc.

MK
Mathew K.
California
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Mathew said the person he spoke to was really nice, they kept him updated with phone calls when there were delays and about when it was time to pick up the vehicle.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Costa Mesa, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Luis said he trusts the staff. They were pretty good and he really liked the service. They were welcoming, fair and trustworthy. It is an amazing business.
This review was collected via phone interview by Customer Research Inc.

NK
Nasia K.
San Juan Capistrano, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Nasia said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LL
Liang L.
California
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Liang said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.