Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

325 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Irvine, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Excellent service, as always
The battery which I had purchased at CarTech died. They evaluated it and replaced it at no charge. This is yet another example of the outstanding customer service that they provide.

MY
MING Y.
Irvine, CA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019
Convenient and courtesy ride
A little bit wait, detail examining the car.

HA
HIDETO A.
Irvine, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Smog Check
Quick service with a reasonable price.

SD
Siddhartha D.
California
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Siddhartha said the staff at this business took longer than what he expected to diagnose the problem with his vehicle. The staff member Mike was really professional in his guidance with him about the repairs to his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Mission Viejo, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Replace a new battery
Service is quick and pay attention on details. I like it.

JY
JUNG Y.
Irvine, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Smog check
Excellent, fast service with a informative and friendly professional.
I dropped my car at noon and could pick up that right after lunch.

KK
Kyle K.
California
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
Kyle said they did an extremely good job.
This review was collected via phone interview by Customer Research Inc.

RH
RICHARD H.
Irvine, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Honesty & no pressure
Some problems were brought to my attention that were recommended and there was no pressure. Suggested car warranty.

Verified Customer
Irvine, CA
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Sam Awesome!!
In and out except faster than in and out !
Professional, efficient and very friendly.
Fasted smog check ever in over 30 yrs!

JO
JIM O.
Irvine, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Brake fluid replaced as expected
Had brake fluid replaced as required on my Honda crv. Sam quoted me $115 for the job and it was done 90 minutes before expected. I’ve had good luck with this shop for several years and will keep coming back (much better than the local Honda dealer).

CA
Chris A.
Aliso Viejo, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Chris said that the place is friendly, gives accurate breakdowns and estimates, explains the work well and never up sells unnecessary services.
This review was collected via phone interview by Customer Research Inc.

FT
FRANCIS T.
Irvine, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018
Helpful, honest, pleasant, and make car problem go away
I had the best exprience there comparing to many other shops I went.

MJ
MARK J.
Irvine, CA
Chevrolet SSR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Excellent Service Across the Board
This is a great Auto Repair facility. I was referred by AAA and the service and value of the service were excellent. I will consider this shop my new "Go To Shop" for auto repairs. The owner Tim was very personable and a pleasure to work with.

RS
ROBIN S.
Irvine, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Smog Check Servie
I took my car to get a routine Smog Check on a busy Saturday. I was a walk-in and was promptly assisted. They were nice enough to squeeze me in and took care of the service quickly. I will be sure to bring my car back here again in the future.

Verified Customer
Laguna Hills, CA
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Trustworthy service
We went to Cartech for a smog check on an older car and they were very honest, fair and patient with the process. So much so, we went back to them when we needed additional work done. They were recommended to us by AAA and we can see why.

TL
Timothy L.
Irvine, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Timothy said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
California
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Andrew said they were quick and attentive.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Laguna Hills, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Ford Fusion 2008 Care
smart, honest staff. appreciated the ride home after dropping off my car

GK
GERRI K.
Laguna Hills, CA
Lexus ES 300h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Oil change
Very efficient! Polite and friendly!

JM
JIM M.
Irvine, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great work !
Got a loaner while they worked. Car is running much quieter and I am having fun with it now.

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