Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

484 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


YH
Yajaira H.
Utica, NY
Nissan Pathfinder
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/28/2017
need to keep claim in Fort about any extra work or charge not wait till evert hinges is done
Give me one price charge another price
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 09/29/2017

Customer was quoted 170. Plus parts and that is what they were charged tech had extra time due to complications with job and they were not charged any extra time 

STUART LINDFIELD

GD
Grace D.
West Edmeston, NY
Dodge Magnum
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2016 Category: Service
Spoke with Grace's brother. He said he took the vehicle there for one problem and this business quoted him $900 for other problems. He took his vehicle to a different facility and they quoted him $120.
This review was collected via phone interview by Customer Research Inc.
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 02/10/2016

CAR WAS DIAGNOSED AND FOUND TO HAVE BAD REAR CV SHAFT TONE RING SHAFT WAS ONLY AVALABLE FROM DEALER WITH AWD SHAFT COST OVER 400.00 DOLLARS NOT AVALIBLE AFTERMARKET FOR AWD OFFERED CUSTOMER TO LOOK FOR USED SHAFT SAID NO ALSO NEEDS RIGHT FRONT ABS SENSOR PARTS COST IS MORE THAN 120.00 QUOTED AT OTHER GARAGE

STUART LINDFIELD

CD
Chris D.
New York
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2014 Category: Service
Chris said this business took four months to fix his vehicle. His transmission locked and he thinks it was because the mechanic did not put fluid in it. There was a crack in the windshield when he got his vehicle back and the business blames it on the towing company. The brake light was on when he got it back and he told them that his brakes were bad. When he went to do something with the vehicle, he noticed it was leaking because he had a hole in his radiator. The business lied about the pricing because they told him he had a broken snap ring and shift fork so it would cost $300 but charged him double. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 08/20/2014

Chris brought his vehicle in for the transmission to be replaced with a used transmission that he had purchased. We removed and replace the transmission with the used one he provided to us. When the tech test drove the vehicle the transmission that the customer provided us with had first and second gear,when it hit third it lost everything, started grinding. Told the customer that the used transmission that he had bought was bad. He accused us of not putting fluid in it, but we had filled it with origanal mopar fluid. Customer had vehicle towed from our shop and took it to professional transmission, where the vehicle sat for 2 to 3 months. Proffesional told customer that we had done nothing wrong. Customer came back to our shop and apoligized for his previous actions. Asked if we would be willing to install another transmission that his father inlaw was going to purchase from advanced auto. We did agree to do this for him. After the vehicle sat here for over a month while we waited for the customer to bring us the transmission from advanced, the customer came back in and said that he was not getting another transmission and asked if we could fix the transmission that was in the vehicle. The $300.00 quote was for removing and replacing the transmission. We pulled the transmission and took apart. Found  the shift snych and ring and detense laying in the bottom of the transmission. Replaced fork and snych hub. Reassemled transmisssion and reinstalled,then road tested. Truck was all good. Called customer to let him know vehicle was repaired. Charged customer $650.00 for rebuilding mv3500 transmission. Tech noted when vehicle was first brought in that Windsheild was cracked and that the ABS light was on. Customer complained about brakes when he picked up the vehicle, we brought the vehicle in and put on the lift, looked over all brake lines, everything looked good. Customer was loading truck on the trailer and then came in and said that his radiator was leaking. There was no signs of a leak before the vehicle was loaded onto the trailer. Customer blamed us for sevral things the first time he was here, also was complaining about another repair shop. When the vehicle was returned to us, we walked around truck to note anything that may have been wrong and noted on repair order as to cover ourselves.

STUART LINDFIELD

TP
Tom P.
Utica, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Tom said the business did a great job and the mechanic is awesome.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Clinton, NY
Mazda CX-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Chris said the staff are very friendly good people to do business with. . They service the fleet vehicles from his work.
This review was collected via phone interview by Customer Research Inc.

PD
Peggy D.
Waterville, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Peggy said that the place always takes care of business and they never over sell work.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Sherrill, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great service
Just wonderful service

SH
Stephen H.
Cazenovia, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Stephen said this business was able to diagnose his issues, where other facilities could not. He recommends them.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
Oriskany, NY
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Chris said they are efficient and take their time evaluating the issue. The solve the problem where a couple of other facilities couldn't.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
Deansboro, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Chad said the business always took care of him and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

EW
Edie W.
Deansboro, NY
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Spoke with Daniel. He said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Cassville, NY
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Joe said this business was nice and the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

FP
FRANK P.
New Hartford, NY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Service work at Lindfield transmission
Mechanical work always done to perfection! Great place to get your car serviced!

PD
PETE D.
Sauquoit, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Quality work
Very professional. Explained everything thoroughly. Work done in a timely manner.

TB
Travis B.
Clinton, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Travis said they do a good job in a timely manner at a fair price.
This review was collected via phone interview by Customer Research Inc.

BC
Beth C.
New York
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Beth said, this business is very knowledgeable and efficient. They are also the most reputable business in her area.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Marcy, NY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Gary said the staff did exceptional work, and made everything really easy on him.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Clinton, NY
MG
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Ken said this business is good. The staff did everything they said they were going do, and did it quickly.
This review was collected via phone interview by Customer Research Inc.

MD
Merwin D.
Waterville, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Merwin said the business is great. The communication is wonderful and on time. The owner is a man of his word, very trustworthy.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Earlville, NY
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
David said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.