Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

527 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


PC
Patricia C.
Florence, KY
Ford Escape
Verified Customer
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09/06/2019 Category: Service
Patricia said she was perfectly satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

SJ
SUSAN J.
Union, KY
Chevrolet Equinox
Verified Customer
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09/05/2019
Very good
We always bring our vehicles here they do excellent work and they treat everyone great.

WJ
Watson J.
Williamstown, KY
Ford Explorer
Verified Customer
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09/04/2019 Category: Service
Watson said that the place was awesome.
This review was collected via phone interview by Customer Research Inc.

PH
PAUL H.
Florence, KY
Ford Edge
Verified Customer
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08/30/2019
Always a good experience
I have been taking various cars to Auto Masters for about 7 years now. I have always been very happy with the work done. They have a well earned reputation for honesty and fair pricing. I highly recommend them.

HC
HARLEY C.
Dry Ridge, KY
Ram 2500
Verified Customer
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08/28/2019
Great place
Always do an awesome job know matter how big or small the job. What a excellent group of guys to work with

SK
SHERRI K.
Union, KY
Honda Odyssey
Verified Customer
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08/26/2019
So dependable!
Sean at auto masters is always so friendly and helpful! They do great work and stand behind what they do! We appreciate having such dependable car repair!

HC
HARRY C.
Union, KY
Dodge Grand Caravan
Verified Customer
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08/22/2019
Brake repair
Thank you so much for repairing my brakes. My car is safe again! I appreciate your knowledge and skill in the repair of my car. Cathy C.

BS
BILL S.
Walton, KY
Ford Thunderbird
Verified Customer
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08/11/2019
Good service, good work, very honest
Oil problem addressed., another has popped up

TW
Tony W.
Independence, KY
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Tony said that the service was okay and everything is fine.
This review was collected via phone interview by Customer Research Inc.

DD
Dallas D.
Union, KY
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Dallas said that the business did an excellent job for him and he would go back. He stated that the staff was prompt and did a nice job.
This review was collected via phone interview by Customer Research Inc.

DR
Debbie R.
Florence, KY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Debbie said that the service was begun on time, finished quickly and the results were satisfactory.
This review was collected via phone interview by Customer Research Inc.

BM
BRAD M.
Union, KY
Kia Borrego
Verified Customer
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08/01/2019
Fantastic!
Always fast service, always reliable.

KC
KELLY C.
Hyundai Genesis Coupe
Verified Customer
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07/31/2019
Shawn, abe, jessie
They do great work

JL
JAMES L.
Walton, KY
Chevrolet Silverado 1500
Verified Customer
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07/30/2019
Oil change.
I could drop truck off like I prefer. They got me in at my appointment time, and completed the job swiftly and efficiently.

RR
ROBERT R.
Burlington, KY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Oil Change
Every time we take our vehicles to Auto Masters, they make you feel at ease and very comfortable. You know up front what to expect and no surprises. All of the staff are very friendly and professional.

DH
DONNA H.
Florence, KY
Volvo 850
Verified Customer
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07/28/2019
fast and done right
The service is always great and the man behind the counter, Sean, is always friendly.

DK
Don K.
Burlington, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Spoke with Alvera. She said they always do a good job for her, and they get her in and out in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

TB
Trevor B.
Union, KY
Honda Pilot
Verified Customer
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07/16/2019 Category: Service
Trevor said this business is the only facility he takes his vehicle to. They never do anything with out calling him first to tell him their opinion and the cost. They inform him of things that might happen in the near future. He does not get taken advantage of.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Union, KY
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Karen said the service was good.
This review was collected via phone interview by Customer Research Inc.

PG
PAT G.
Florence, KY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Personal attention
Can trust them to be honest, fair and competent. Have never been disappointed.