Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

139 Reviews

92% Would Recommend
Latest Review 16 days ago

Reviews


DF
don f.
Portland, OR
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2019
2004 Acura MDX
They were very helpful, and friendly... Thank you

JL
JASON l.
Vancouver, WA
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Honest and professional
Joe and his crew squeezed me in in an emergency. I thought my alternator was dead. Turns out it was something else. They could have easily charged me twice what they did and put in some unnecessary work. It was looking like I’d have to leave my car over the weekend as well but they got me back on the road the same day. Communication was stellar and they’re warm and friendly. Can’t say enough about this shop, the owner, and, his crew. Thanks!
Joseph C., OWNER from 5th Gear Automotive LLC responded on 08/17/2019

Great to hear,I am a dealer and a mechanic so getting customers the right job done is my goal. 
Thanks for the review and tell your friends 
joseph


TC
tony C.
smart fortwo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2019
Fast service
I called shop and they got me in the next day, and they diagnosed the problem and fixed it quickly
Joseph C., OWNER from 5th Gear Automotive LLC responded on 08/11/2019

Thank you so much we pride ourselves on quick diagnosis and fast service.


JB
john b.
Vancouver, WA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
It is convenient, I do not need to drive to Portland and use a whole day for a minor repair. Services are priced reasonable.
1) convenient - this is important as my time is important
2) reasonable price for service
3) Pleasant personnel
Joseph C., OWNER from 5th Gear Automotive LLC responded on 07/16/2019

Thank you so much for your business  
Joseph 


NN
nam n.
Vancouver, WA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
First class service
Everyone was extremely friendly and Joe knew exactly what the vehicle service needed. The vehicle was serviced and delivered as promised. I would definitely return for future vehicle service.
Joseph C., OWNER from 5th Gear Automotive LLC responded on 07/14/2019

Thank you so much for your business please let us know if we can help you again with any of your automotive needs.


NN
nam n.
Vancouver, WA
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Outstanding customer service and repair
Joe and his staffs are very knowledgeable and honest. My vehicle was repaired there and every repairs were done correctly the first time. The repairs estimate matched the amount that I paid so there are no hidden costs. Thank you for all your hard work and excellent service. I’ll definitely take my vehicle there for any future issue.
Joseph C., OWNER from 5th Gear Automotive LLC responded on 06/25/2019

Thank you so much Nam


AS
arlen s.
Ridgefield, WA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
Very Happy customer
I was impressed from the time I called the owner of the shop, he was super helpful and friendly. Assured me that everything will be fine. He waited an extra hour after closing until the tow truck delivered my car to the shop. They diagnosed and fixed a major proywith my car all within one day and the cost was very resonated. I highly recommend this shop and will be coming back for all my auto repair needs. Great job Josep and Team!!!
Joseph C., OWNER from 5th Gear Automotive LLC responded on 06/25/2019

Thanks Arlen its a pleasure working for you 


DK
David K.
Vancouver, WA
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
David said this business did a nice job. The staff was on time and his vehicle runs like a champ. It was good.
This review was collected via phone interview by Customer Research Inc.

CC
Cary C.
Vancouver, WA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Cary said the business does a really great job.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Camas, WA
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Larry said the service and everything went fine.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Washington
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Tony said the staff knew what they were talking about. The quality of the service was good.
This review was collected via phone interview by Customer Research Inc.

SK
Samantha K.
Vancouver, WA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Samantha said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

RK
Ross K.
Washington
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Ross said the staff provided service above and beyond what was expected. They picked the vehicle up from his office. The business charged a fair price.
This review was collected via phone interview by Customer Research Inc.

ES
Ester S.
Washington
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Esther said the staff didn't change her oil filter as she had asked. However, she was really impressed with the cleanliness of the business. She will be a regular customer.
This review was collected via phone interview by Customer Research Inc.

CL
Cynthia L.
Dyersville, IA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Cynthia said they did a great job
This review was collected via phone interview by Customer Research Inc.

MK
Melissa K.
Vancouver, WA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Melissa said the business has really good service.
This review was collected via phone interview by Customer Research Inc.

PS
PAUL S.
Vancouver, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Great as Always
We have used Clarke’s for 20 years and several cars! As always quick, efficient and through.

TI
Tache I.
Vancouver, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Tache said the business is great and he is thankful for their service.
This review was collected via phone interview by Customer Research Inc.

GF
Gregory F.
Vancouver, WA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Gregory said they are the best, with flexible scheduling..
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Vancouver, WA
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Tony said the facility provided good service and got his vehicle repaired.
This review was collected via phone interview by Customer Research Inc.