92% Would Recommend
Latest Review 12 days ago
Joseph M. on 01/04/2018
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Debra. She said when this business was finished with her vehicle it was pulling to the left really bad. She took it back and they told her it would just work itself out. Her vehicle is still pulling and she would not recommend them based on the issues stated.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/03/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Chris M. on 12/15/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Chris said the facility flushed out the radiator. They replaced the cap on the plastic container and charged him $26 for it. He did not get an explanation for why the original cap was replaced. He's a repeat customer, all was fine other than this, but he is not recommending them for this reason.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Pennie M. on 12/05/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Pennie said it took 30 minutes for the staff to get her information into the system. She was also displeased with the fact that they charged her almost $30 just to put nitrogen in 3 of her tires.
Vehicle: BMW 6 Series
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Larry E. on 11/17/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Larry said they destroyed his engine, and they still have the $2600 he paid them.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/16/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Lori C. on 11/07/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Lori said she has put in a complaint to the Better Business Bureau. She went in for an oil change and the business put in a scented filter into her vehicle without her permission. She has family who has allergies, so when she called the business to ask what that smell was the person she spoke with got really defensive and rude with her. They told her that no one else complained. She returned to have them put in a non scented filter, and she was charged a small fee for an air spray inside the vehicle, which she also did not agree to. She stated she feels they had bad customer service.
Vehicle: Toyota Prius v
Category: Service
Service Date: 10/20/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
PAUL L. on 11/05/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Mid-informed"
I sent my adult child to the break center to have the breaks checked and assume it was a courtesy inspection and she was charged $45 to say that her breaks were fine
Vehicle: Dodge Challenger
Service Date: 11/03/2017
Review Created: 11/05/2017 05:43 AM
James Z. on 10/09/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Judy. She said she is not confident in the business anymore even though she used to be. She asked them to check the brakes because they were making a noise and they said they were fine. She purchased 2 tires from them and her vehicle was still under warranty. She asked them to check the alignment and she does not believe that they did. When she took it to another place they said it was terribly out of alignment. She does not plan to take her vehicle to them again.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Sarah S. on 09/11/2017
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sarah said everyone was nice and informative. The staff changed the air filter without her permission and they charged an additional $30. She did not appreciate that, so she told them to remove it. They may have taken advantage of her because she is a woman.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/02/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
SONNY Q. on 09/04/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
" Not happy with the service "
It took 3 days to repair my car. That is much more than it should have taken for the amount of work done. Plus the fact the battery went dead while there - because the brake pedal switch was broken and drained they battery. I had no trouble with the brake lights prior to bringing it in for service. I was lucky enough to have noted the lights on when I got home.
Vehicle: Honda Accord Wgn
Service Date: 09/02/2017
Review Created: 09/04/2017 11:03 AM
RONALD R. on 06/23/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Truck repairs"
Spent $1069.00 for repairs and our truck was still not driveable.
Vehicle: Chevrolet Colorado
Service Date: 06/21/2017
Review Created: 06/23/2017 07:13 AM
BECKY G., President at Buffalo Brakes responded on 06/24/2017

We all strive to treat every car like our own, sometimes car repair is difficult. Even with our years of experience we learn new things continuously. 
Thank you for continuing to trust us with your repairs.

Becky Griffith
Chris N. on 05/03/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Chris said it was way over priced. He probably wouldn't recommend this business for service.
Vehicle: GMC Acadia
Category: Service
Service Date: 04/11/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Mike P. on 02/08/2018
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Mike said the business had excellent customer service and a friendly receptionist.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/16/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
John M. on 02/07/2018
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John said the business is very accommodating and gives military discounts.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/03/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Stacey h. on 02/02/2018
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Stacey said she experienced tremendous service. The employees were fast, efficient, and courteous.
Vehicle: Jeep Compass
Category: Service
Service Date: 01/26/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Travis M. on 02/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Travis said the employees were sufficient, and the service was quick.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/24/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Evan M. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Evan said the staff do a good job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/29/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Larry P. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said the business did a good job, and they took care of the details.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 01/29/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Barry O. on 02/02/2018
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Barry said his experience was great. He's always given personalized service at a good price, and he's very happy with this facility. Nick, the technician, always teaches him and gives him a better understanding of what he's doing.
Vehicle: Mitsubishi Montero
Category: Service
Service Date: 02/01/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Kim B. on 02/01/2018
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Kim said the customer service is excellent, and she is very satisfied with all services done.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/19/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
AMBER AND BLAKE M. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely friendly, quality customer service"
Scheduled me for a rotor and brake replacement same day, and had me out the door in 2 hours from time of drop off. Friendly staff and offered military discount.
Vehicle: Mitsubishi Outlander
Service Date: 01/19/2018
Review Created: 01/21/2018 04:21 AM
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