Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

697 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


MH
Mark H.
San Mateo, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Mark said he loves the staff and they are fantastic. He said they followed his specific directive to a T. He also said they did not call for additional vehicle issues.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Redwood City, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Diesel engine work
Quality ,knowledge , customer service and the price was excellent!

MS
MICHAEL S.
San Mateo, CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2019
Nice people
Thank you for your help you took care of my problems and my truck sounds great

JG
Joann G.
San Mateo, CA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Joann said she's gone with this business for years and years. They are very dependable, great and a lot of her friends go there.
This review was collected via phone interview by Customer Research Inc.

AM
a m.
San Mateo, CA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2019
High quality repair work
I have been going to Murray's for several years and I'm always very pleased with the quality of their work. But, I've noticed lately that their prices have increased quite a bit. I'm sure a lot has to do with the cost of doing business in San Mateo, which is understandable. In the future, for basic servicing work (e.g. oil changes), I plan to look for another shop and go to Murray's for more substantive repair work.

Additionally, I always enjoy dealing with Kieran. But, the new office guy reminds me of a dealer service writer/used car salesman.

DG
DENNIS G.
San Mateo, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Great, Friendly Service
I dropped off my Dodge truck close to closing time. Everyone was very friendly and courteous. It was inspected and I received a call informing me what needed replacing and repaired and I was able to pick it up next day Truck was also kept inside. Shop is very clean and organized. I would definitely recommend Murrays Truck and Auto Repair
Thank you for a pleasant experience.

TM
terry M.
Emerald Hills, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Terry said the staff are helpful, quick and honest.
This review was collected via phone interview by Customer Research Inc.

LG
Lora G.
San Mateo, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Lora said they were very efficient and good at what they do.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Redwood City, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Pete said the staff are thorough but a little pricey.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
San Mateo, CA
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
David said he was happy with the service and the staff did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

AM
Adolfo M.
San Francisco, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Spoke with Shena. She said they were thorough, honest, knowledgeable and did what they asked. They make sure of what work will be done before doing any services.
This review was collected via phone interview by Customer Research Inc.

MC
MARION C.
Burlingame, CA
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Good work.
Everyone was pleasant and friendly. They did an excellent job quickly .

PO
PATRICK O.
Burlingame, CA
Ford F-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Another painless service from Murray's!
Murrays has serviced my diesel trucks for the last 8 years!
Better than dealer service without the dealer run around.
Kieran is honest, straight-forward and proactive. His knowledge of trucks and all the different brands and their tendencies
allows him to advise customers how doing a specific job now can save much more expensive repairs later.
This last service was a simple 20K service. Easy drop off and there is an Enterprise Rental 1/2 block away!
I'm very glad I found Murray's!

JB
Justin B.
Half Moon Bay, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Justin said his experience with this business was great all around.
This review was collected via phone interview by Customer Research Inc.

MW
Merritt W.
Menlo Park, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Merritt said the business staff are very knowledgeable and efficient.
This review was collected via phone interview by Customer Research Inc.

MS
MARG S.
San Francisco, CA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Kieran & staff @ Murray's
Everyone at Murray's is caring and works hard to repair your car to get you back on the road in record time.

EB
Ed B.
Woodside, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Ed said he's been dealing with this facility for years and they are absolutely the best.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
San Mateo, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.

TG
TIM G.
San Mateo, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Straight Shooters
Kieran and team give you honest answers and trusted results. They are personal, timely and attentive. I have used them for two vehicles over the last 2 years and always been pleased with their service. Highly recommended.

SC
Shirley C.
San Mateo, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Shirley said that she uses the place because he's good.
This review was collected via phone interview by Customer Research Inc.