Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

132 Reviews

100% Would Recommend
92% Business Response
Latest Review 2 days ago

Reviews


CG
Cheryl G.
Bakersfield, CA
Volvo 245
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Cheryl said the staff got her in and finished the repairs quickly. It was very easy to deal with. The price was reasonable. Everyone was very kind, which she stated made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Bakersfield, CA
Volvo S80
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2018 Category: Service
Paul said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

LC
Leland C.
Pine Flat, CA
Volvo S60
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Leland said this business was very efficient, thorough, and polite. They know their business.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Bakersfield, CA
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Bakersfield, CA
Volvo 940
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Bakersfield, CA
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Mark said the prices were a bit too high. He hopes they will be updating him on future work that may need to be done.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Bakersfield, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick ,reliable service
Always very pleased with professional , honest service.

RM
Ranu M.
San Francisco, CA
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Ranu said the business was able to help when she was in an emergency situation, and she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Bakersfield, CA
Volvo S80
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Outstanding service
The service is excellent! Fast and affordable. The only place I bring my Volvo.

SP
Sandra P.
Bakersfield, CA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Sandra said Paul was a great mechanic and she trusted him. He was dependable and great.
This review was collected via phone interview by Customer Research Inc.

WA
Whitney A.
Bakersfield, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo

We really appreciate your business and you kind words.We always look to give the best service.Once again thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

WA
WHITNEY A.
Bakersfield, CA
Subaru Legacy (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo

Thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RF
Radon F.
Bakersfield, CA
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Radon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo

Thanks Radon.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JB
JOY B.
Bakersfield, CA
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always amazing
They help me out every time I bring my car in. Whether it’s something that needs to be repaired or a tuneup. I’ve been going to Independent Volvo for 8 years. Always have been helpful and awesome!
Paul S. from Independent Volvo

Thank you Joy for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JW
Jennifer W.
Bakersfield, CA
Volkswagen Eos
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jennifer said Paul was wonderful and the staff were awesome.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo

Thank you Jennifer i am glad we could help.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CB
Claus B.
California
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Claus said the service is always spot on and the prices are good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo

Appreciate it Claus.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Amy R.
Bakersfield, CA
Land Rover LR4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Amy said the employee who assisted him was really good and he's one of the greatest mechanics.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo

Thank you Amy.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Yea Jose
Thanks to Jose , I got parts ordered and a quick oil change. I'll be back!
Paul S. from Independent Volvo

Once again Nick thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

IM
ISABEL M.
Bakersfield, CA
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Good customer service and honesty
I always been treated very fair. Both guys are very knowledgeable
Paul S. from Independent Volvo

Thank you Isabel,any problems please let us know. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EM
Eldon M.
Weldon, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Courtney. She said this business was very helpful and they got back to her quickly. They fixed her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo

Thanks alot Courtney we appriciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

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