Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

154 Reviews

100% Would Recommend
94% Business Response
Latest Review 4 days ago

Reviews


PB
Paul B.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2018 Category: Service
Paul said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

LC
Leland C.
Pine Flat, CA
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Leland said this business was very efficient, thorough, and polite. They know their business.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Bakersfield, CA
Volvo 940
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Mark said the prices were a bit too high. He hopes they will be updating him on future work that may need to be done.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Bakersfield, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick ,reliable service
Always very pleased with professional , honest service.

RM
Ranu M.
San Francisco, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Ranu said the business was able to help when she was in an emergency situation, and she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Outstanding service
The service is excellent! Fast and affordable. The only place I bring my Volvo.

SP
Sandra P.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Sandra said Paul was a great mechanic and she trusted him. He was dependable and great.
This review was collected via phone interview by Customer Research Inc.

JO
Javier O.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Javier said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/15/2018

Thanks Javier.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TF
TIM F.
Bakersfield, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Prompt, trustworthy, and knowledgeable!!!
I have always had great service at Independent Volvo. Paul and Jose are both excellent at what they do with my cars. (Volvo sedans, Volvo wagons, Chevy pickup, Mercedes ML320 and ML350) I have used them for many years and recommend them for all auto work.
Paul S. from Independent Volvo responded on 08/14/2018

Thanks for the review Tim.As always it is a pleasure having you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MD
Melvin D.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Melvin said the business did a good job and the mechanic was a good man.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Melvin your a good man yourself.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RL
Ron L.
Vista, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Ron said the technician who helped him was very honest. He did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Ron.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Extraordinary Service
My Volvo is a 2002 w/almost 130K miles. Independent Volvo helps me maintain the auto for durability & safety. Have a "Plan B" when time will come to purchase another vehicle. Many options/choices of autos...Problematic because I rely on Paul & Jose - therefore, I am reviewing new/used Volvos - simply because I have Independent Volvo that stands behind their work & me. They are very fair, honest, accommodating and I highly recommend them to every Volvo owner! Give them a call - you sill not be disappointed!
Paul S. from Independent Volvo responded on 08/07/2018

Thank you so much for the kind words and great review we really appreciate it.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AL
ANITA L.
Bakersfield, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Excellent Service as Always!!
I've been taking all my vehicles to Independent Volvo for over 8 years now, excellent service. Finding a good mechanic is like finding a good doctor you can trust and that's what we’ve found in Independent Volvo. Both Paul and Jose are not only excellent mechanics but awesome people who care and who you can trust and depend on. I always tell all my friends, co-workers and family members, or anyone else who’s looking for a mechanic, go see Paul and Jose at Independent Volvo, they’ll take good care of you. If you’re new to the area, look them up. I just took my daughters Volvo in to have the headliner repaired, and have the guys give her Volvo a checkup prior to my daughter going back to college. The headliner is awesome, nicer than when we bought it new. Thanks guys for everything you've done for our family’s vehicles. See you soon!!
Paul S. from Independent Volvo responded on 08/06/2018

I am very pleased that you are happy with our work and service.Thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RO
RICK O.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
2016 Volvo S80
Paul, as always did a great job on the maintenance on my car and programming a new keless remote.
Paul S. from Independent Volvo responded on 08/06/2018

Thanks Rick you know we appreciate you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SA
Salvador A.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Salvador said the staff fixed his vehicle with whatever issue it had, and they did it quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/24/2018

Thank you Salvador.Thanks for giving us a chance we appreciate it. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DW
Derek W.
California
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Derek said his experience with this business was very good. The business did the job right the first time. It was cost effective and on time. The part fit correctly, and he was pleased with the end result.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/20/2018

Thank you Derek i am glad you are satisfied.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
I can depend on good service.
Thanks again for providing me with good advise on repairs and ser icing my car at 149, miles.
Paul S. from Independent Volvo responded on 07/16/2018

You are always appreciated Gladys.Thank you. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GC
Gerry C.
Bakersfield, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Gerry said the owner is very reliable.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 07/16/2018

Thank you Gerry.Any other problems please call us.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

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