Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

160 Reviews

100% Would Recommend
94% Business Response
Latest Review 16 days ago

Reviews


PB
Paul B.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2018 Category: Service
Paul said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

LC
Leland C.
Pine Flat, CA
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Leland said this business was very efficient, thorough, and polite. They know their business.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Tom said the business is really good.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Bakersfield, CA
Volvo 940
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Mark said the prices were a bit too high. He hopes they will be updating him on future work that may need to be done.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Bakersfield, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Quick ,reliable service
Always very pleased with professional , honest service.

RM
Ranu M.
San Francisco, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017 Category: Service
Ranu said the business was able to help when she was in an emergency situation, and she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Bakersfield, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017
Outstanding service
The service is excellent! Fast and affordable. The only place I bring my Volvo.

SP
Sandra P.
Bakersfield, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Sandra said Paul was a great mechanic and she trusted him. He was dependable and great.
This review was collected via phone interview by Customer Research Inc.

RH
RUSS H.
Bakersfield, CA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Superior Service
My experience with Independent Volvo has always been a five start event. Courteous, professional and accommodating, the staff makes the customer #1 with solid advice and honesty that is beyond compare. Most service departments in dealerships makes a customer feel like part of an assembly line. Independent Volvo makes the customer feel like they are the only priority.
Paul S. from Independent Volvo responded on 10/03/2018

Thank you Russ we always appreciate your business and thank you for being a great customer of Independent Volvo.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KS
KARIN S.
Bakersfield, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Nice guys!
Good shop with nice staff. I appreciate they show you parts and explain things. Paul and Jose are two customer friendly mechanics. I like that you can talk to the person who worked on your car.
Paul S. from Independent Volvo responded on 09/19/2018

Thank you Karin we really appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AF
ALEXIS F.
Bakersfield, CA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great service
We take alll our vehicles to Paul for great service.
Paul S. from Independent Volvo responded on 09/19/2018

Thanks for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MF
Mark F.
Bakersfield, CA
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Mark said that he was happy with his service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/19/2018

Thank you Mark.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

DE
DAN E.
Arvin, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Keeping Old Volvos on the Road
By switching to Independent Volvo a few years ago, I have been able to economically keep my 2004 XC90 running like a champ and out of the scrap heap.
Paul S. from Independent Volvo responded on 09/19/2018

Once again Dan,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SF
Shoeleh F.
Frazier Park, CA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Shoeleh said the business provided fast service. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/19/2018

We appreciate you as a customer,thank you Shoeleh.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JO
Javier O.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Javier said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/15/2018

Thanks Javier.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TF
TIM F.
Bakersfield, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Prompt, trustworthy, and knowledgeable!!!
I have always had great service at Independent Volvo. Paul and Jose are both excellent at what they do with my cars. (Volvo sedans, Volvo wagons, Chevy pickup, Mercedes ML320 and ML350) I have used them for many years and recommend them for all auto work.
Paul S. from Independent Volvo responded on 08/14/2018

Thanks for the review Tim.As always it is a pleasure having you as a customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

MD
Melvin D.
Bakersfield, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Melvin said the business did a good job and the mechanic was a good man.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Melvin your a good man yourself.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RL
Ron L.
Vista, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Ron said the technician who helped him was very honest. He did a good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 08/14/2018

Thank you Ron.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CD
CANDICE D.
Bakersfield, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Extraordinary Service
My Volvo is a 2002 w/almost 130K miles. Independent Volvo helps me maintain the auto for durability & safety. Have a "Plan B" when time will come to purchase another vehicle. Many options/choices of autos...Problematic because I rely on Paul & Jose - therefore, I am reviewing new/used Volvos - simply because I have Independent Volvo that stands behind their work & me. They are very fair, honest, accommodating and I highly recommend them to every Volvo owner! Give them a call - you sill not be disappointed!
Paul S. from Independent Volvo responded on 08/07/2018

Thank you so much for the kind words and great review we really appreciate it.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

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