Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

133 Reviews

100% Would Recommend
91% Business Response
Latest Review 44 minutes ago

Reviews


PB
Paul B.
Bakersfield, CA
Volvo S80
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2018 Category: Service
Paul said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

MC
Mitchell C.
Santa Ana, CA
Volvo S40
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Spoke with Mitchell's son. He said the employees were timely, everything worked out, but afterwards he noticed the rubber cover under the engine wasn't fully secured.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/06/2018

Thanks Mitchell for the feedback.the under panel was slightly damaged when the car hit the concrete parking block.That's why we recommended the aluminum protection pan.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YJ
YVONNE J.
Bakersfield, CA
Volvo C70
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018
Good service
Awesome as always
Paul S. from Independent Volvo responded on 02/13/2018

Thank you Yvonne. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SG
Sherman G.
California
Volvo V70
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Sherman said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 01/05/2018

Thanks Sherman.If there are any issues please let me know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

LC
Leland C.
Pine Flat, CA
Volvo S60
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Leland said this business was very efficient, thorough, and polite. They know their business.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Bakersfield, CA
Volvo S60
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Paul said the only thing the business could not do was a software update.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/22/2017

Paul,thank you for the review.We now do software downloads. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017
coils
I've been using Indepedent Volvo for both of my volvos and have had good results.
Paul S. from Independent Volvo responded on 08/14/2017

Thank you Gladys.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PO
Patrick O.
Bakersfield, CA
Volvo XC90
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Patrick said this business did a good job. They were fast and they pay attention to detail but pricey.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 09/13/2017

Thanks Patrick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GA
GLADYS A.
Bakersfield, CA
Volvo V70
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2017
Replacing tires
I've been going to Independent Volvo for many years, and I've always been satisfied in the service and accommodating my needs.
Paul S. from Independent Volvo responded on 07/10/2017

Thank you Gladys,hope to keep the business relationship going for many more years.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

KT
KIMBERLY T.
Bakersfield, CA
Volvo XC90
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
Repair
First repair since 5 year warranty ran out and thrilled to be able to take it somewhere besides Sangera 😊
Paul S. from Independent Volvo responded on 06/21/2017

Thanks for the kind words.I appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CA
Charles A.
Bakersfield, CA
Volvo S40
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Charles said this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

YW
YMKJE W.
Bakersfield, CA
Volvo S40
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017
Great and fast service
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Paul S. from Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EA
Ez Deals A.
Bakersfield, CA
Volvo S80
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Spoke with Sayed. He said his experience with this business was good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/26/2017

Thanks for the review

Paul Spink
Owner
Independent Volvo
(661) 837-2632

BW
Bill W.
Bakersfield, CA
Volvo 940
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Bill said they do good work. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

GV
GWYN V.
Bakersfield, CA
Mercedes-Benz GLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
It's always a pleasure seeing Paul and Jose. Great guys
The work they do on my vehicles is always of high quality. They take pride in what they do and they know what they are doing. Work is excellent and prices are reasonable.

CG
Cheryl G.
Bakersfield, CA
Volvo 245
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Cheryl said the staff got her in and finished the repairs quickly. It was very easy to deal with. The price was reasonable. Everyone was very kind, which she stated made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

WA
Whitney A.
Bakersfield, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo responded on 05/16/2018

We really appreciate your business and you kind words.We always look to give the best service.Once again thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

WA
WHITNEY A.
Bakersfield, CA
Subaru Legacy (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo responded on 05/16/2018

Thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RF
Radon F.
Bakersfield, CA
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Radon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/16/2018

Thanks Radon.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JB
JOY B.
Bakersfield, CA
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always amazing
They help me out every time I bring my car in. Whether it’s something that needs to be repaired or a tuneup. I’ve been going to Independent Volvo for 8 years. Always have been helpful and awesome!
Paul S. from Independent Volvo responded on 04/25/2018

Thank you Joy for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

Displaying Review 1 - 20 of 133 in total