Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

132 Reviews

100% Would Recommend
92% Business Response
Latest Review 3 days ago

Reviews


CG
Cheryl G.
Bakersfield, CA
Volvo 245
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Cheryl said the staff got her in and finished the repairs quickly. It was very easy to deal with. The price was reasonable. Everyone was very kind, which she stated made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

WA
Whitney A.
Bakersfield, CA
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05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo responded on 05/16/2018

We really appreciate your business and you kind words.We always look to give the best service.Once again thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

WA
WHITNEY A.
Bakersfield, CA
Subaru Legacy (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Headgasket/Timing Belt Work
Jose and Paul over at Independent Volvo really care about the work they do. I drive a 2008 Subaru Legacy that needed head gasket work done as well as a couple other things under the hood. I kept postponing the work because it was a pretty penny but I can really tell the difference in the drive. Paul originally quoted me a couple months ago and I decided to get other quotes to shop around as well. He beat any other quotes that I was given by far and I trust the quality of his teams work. Don't over look these guys if you drive something other than a Volvo, they are knowledgeable with other cars as well. I would highly recommend having work done here and thanks again Independent Volvo!
Paul S. from Independent Volvo responded on 05/16/2018

Thank you Whitney.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RF
Radon F.
Bakersfield, CA
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Radon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 05/16/2018

Thanks Radon.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JB
JOY B.
Bakersfield, CA
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always amazing
They help me out every time I bring my car in. Whether it’s something that needs to be repaired or a tuneup. I’ve been going to Independent Volvo for 8 years. Always have been helpful and awesome!
Paul S. from Independent Volvo responded on 04/25/2018

Thank you Joy for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JW
Jennifer W.
Bakersfield, CA
Volkswagen Eos
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jennifer said Paul was wonderful and the staff were awesome.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/25/2018

Thank you Jennifer i am glad we could help.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

CB
Claus B.
California
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Claus said the service is always spot on and the prices are good.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/19/2018

Appreciate it Claus.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AR
Amy R.
Bakersfield, CA
Land Rover LR4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Amy said the employee who assisted him was really good and he's one of the greatest mechanics.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/19/2018

Thank you Amy.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

NP
NICK P.
Bakersfield, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Yea Jose
Thanks to Jose , I got parts ordered and a quick oil change. I'll be back!
Paul S. from Independent Volvo responded on 04/16/2018

Once again Nick thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

IM
ISABEL M.
Bakersfield, CA
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Good customer service and honesty
I always been treated very fair. Both guys are very knowledgeable
Paul S. from Independent Volvo responded on 04/16/2018

Thank you Isabel,any problems please let us know. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

EM
Eldon M.
Weldon, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Courtney. She said this business was very helpful and they got back to her quickly. They fixed her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/13/2018

Thanks alot Courtney we appriciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

TE
TRENA E.
Bakersfield, CA
Volvo S80
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Always does an excellent job.
Excellent service! They always find and fix any problem that your vehicle has. They also charge a reasonable and honest price. I highly recommend them!
Paul S. from Independent Volvo responded on 04/02/2018

Thank you Trena.I appreciate your business as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

RG
Rebecca G.
Bakersfield, CA
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Rebecca said the business has always been there for her.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 04/06/2018

Thanks Rebecca.Hopefully we will be here for alot longer. 

Owner
Independent Volvo
(661) 837-2632

GM
GABRIEL M.
Bakersfield, CA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
We go home happy
Work on our Volvo is worth going back if we ever need more work done awesome job
Paul S. from Independent Volvo responded on 03/27/2018

Thanks Gabriel i really appreciate as a customer.If there are any problems please let me know.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

JR
Jim R.
New Cuyama, CA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Jim said the staff was easy to deal with, and it was pleasant. They were all knowledgeable. They did what they said. They were done on time and their pricing was reasonable. He will be back.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/26/2018

Thank you for the review Jim and we appreciate your business.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

PR
Paul R.
Bakersfield, CA
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Paul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

We appreciate your business,thank you Paul.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

AW
Adeana W.
Bakersfield, CA
Volvo S40
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Adeana said the employees were very helpful and got her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

Thank you Adeana we really appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

GH
Glenn H.
Bakersfield, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Glenn said the staff provided great customer service. The service provided by the business was well done, but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/20/2018

Thank you Glenn.My apologies about the extra day but we wanted to make sure everything was good before we let the car go. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632

SM
Scott M.
Bakersfield, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Scott said the staff was very friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/16/2018

Thank you Scott.Glad your happy with the service.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

VC
Victor C.
Bakersfield, CA
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Victor said the staff provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Paul S. from Independent Volvo responded on 03/14/2018

Thank you Victor.

Paul Spink
Owner
Independent Volvo
(661) 837-2632

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